Royal Roofing

5000 Yonge Street, Suite #1901 Toronto ON M2N
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HomeStars  >  Roofing in Toronto  >  Royal Roofing  >  You will never hear from them again
carol, Toronto, Ont.
carol, Toronto, Ont.
2 reviews Newmarket, ON

You will never hear from them again

Had Nick and his crew do one side of my roof and over the front porch. since then, the Porch has leaked into my front room. I left a few messages over the course of 6 months before Nick finally called back. During the conversation, he acknowledged that it sound like an issue with the roof and told me he'd call. It's been another 6 months and 5 messages later and still no response or sign of Nick. I was holding off with this review in hopes that he would step up and take some responsibility but clearly after install care is not all that important to them so in the interest of saving someone else the same frustration and ultimate cost of going elsewhere to deal with the issue, I'm posting my experience here.

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Company Response

In fact, I'm sorry for you, Mr Carol, but I think it's some kind of misunderstanding. We have not been serving the Newmarket a long time, and mostly big projects, and here front porch ???