Boonstra Air Conditioning Service
- Approximate cost of services:
- $25,000.00
- Company Response
Thank you!
Boonstra Air Conditioning Service
Thank you!
Overpriced - dishonest result.
John, thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the name under which the appointment was scheduled or a phone number in which you can be reached. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (289) 348-0401. Thank you!
Furnace diagnostic and service
Carolyn, we want to start off by saying we are sorry this has been your experience with our team. We pride ourselves on customer care, so we are sorry you did not receive that service. We would like the opportunity to discuss your concerns further and make this right – please watch for a call from us. In the meantime, we can be reached at (289) 348-0401 if you have any other questions or concerns.
Thank you for your positive feedback! We are delighted to hear that Mart provided excellent service, advice, and a thorough job in servicing your boiler. We appreciate your recommendation and look forward to assisting you with any future needs.
Don't waste your time and money
Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the name under which the appointment was scheduled or a phone number in which you can be reached. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (289) 348-0401. Thank you!
Thank you for choosing us! We appreciate your business and look forward to serving you in the future!
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that Chris and Cory provided a professional, friendly, and expedient service. Clear communication with our customers is a top priority for us, and we're glad to know that it was evident during your experience. We'll make sure to pass along your compliments to Chris and Cory for their great job. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your support!
Complete New Furnace AC Package
We regret to hear about your experience with the Canada Greener Homes Grant. It's disappointing to know that this situation has caused you inconvenience and frustration. Our aim at Boonstra is to provide the best possible service to all our customers, making sure their needs and expectations are met.
In this case, it appears that we did not meet those standards, and for that, we sincerely apologize. We always strive to ensure our customers receive all the benefits they are promised and we regret that this was not your experience.
We would like to assure you that we take all reviews seriously as we constantly strive to improve our customer service.
Thank you for bringing this matter to our attention. We value your feedback as it helps us to identify areas where we can improve.
Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the name under which the appointment was scheduled or a phone number in which you can be reached. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (289) 348-0401. Thank you!
Thank you for sharing your positive experience with Boonstra! It's great to hear that they diagnosed the issue with your HRV unit and promptly ordered a new motor for it. Their commitment to providing excellent service is evident in their thoroughness and the expertise of the technician they sent. Additionally, it's commendable that they took the opportunity to conduct a furnace inspection as well. We're glad to hear that you had a knowledgeable and thorough technician working on your systems. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Boonstra Heating and Air Conditioning has been a trusted provider of HVAC services in the Hamilton area since 1961. With over 50,000 homes serviced, we have perfected our customer service to ensure your satisfaction.
Our HVAC services cover all aspects of home comfort, from heating and cooling to indoor air quality, plumbing, drains, and water heaters. Whether you need installation, repair, or maintenance, our experienced technicians are here to assist you.
At Boonstra Heating and Air Conditioning, we understand the importance of prompt service, especially during emergencies. That's why we offer 24/7 HVAC repair services with no extra charges, even on holidays. Our goal is to provide you with top-notch service without the added stress of extra fees.
Additionally, we offer financing options to make home HVAC upgrades more affordable. Whether you're looking to save on a new furnace and AC combo or invest in a UV air purifier for cleaner air, we have cost-saving solutions for your home comfort needs.
Our service areas extend beyond Hamilton to include Burlington, Brantford, Kitchener, Oakville, Cambridge, Guelph, and more.
Experience the Boonstra advantage and enjoy peace of mind knowing that your home comfort is in good hands. Contact us today for all your HVAC needs, from installation to repair and maintenance!