Boonstra Heating and Air Conditioning

Heating & Air Conditioning
Hamilton ON L8W 2E4
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Heating & Air Conditioning
Boonstra Heating and Air Conditioning
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85%

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Reviews for Boonstra Heating and Air Conditioning

Average customer rating:
8.6 10 (420 reviews)

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Sue
Sue
4 reviews Hamilton, ON
8/10

duct cleaning

Overall, the quality of the work was great; my ducts are clean and I am satisfied with that work. But there were a lot of details missing that could have made this a perfect 10.

1. On first visit the vent covers weren't put back properly; one was fell and I found on the floor. If there was an issue with putting them back no one bothered to explain it to me, as if I wouldn't notice.

2. The company prides itself with "we're on time or it's free". The workers were 10 min late, which I didn't complain about but there was no offer of apology or even mention of it.

3. I called a few days later about the vent covers and they sent the same people back within half an hour. They spent an hour and a half fixing the problem. While working, I came to find that they used my ladder without asking. It was ok to use but they should have asked first. And it wasn't until I made a comment that they put it back where they found it.

4. They didn't leave things as they found them. While they worked in the basement (which is where I work) they moved a matress and furniture. I had to move them back myself.

5.I had to clean up after them. There was some dirt and dust from the drilling that they did.

Approximate cost of services:
$600.00
What could this company do to improve their services?
The same level of customer service that is offered when you call on the phone should be offered by the people that come to your home.
1 of 1 people found this review helpful.
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Zoe S in Hamilton
Zoe S in Hamilton
4 reviews Toronto, ON
10/10

Fixing my A/C

I RARELY use a/c...mostly because of how my condo is situated, the temperature is pretty level at all times.

Of course, it's the middle of the heat wave in Ontario and I decide to turn on the A/C. We were also going to have a bunch of workers coming in a few days to come and work on our floors and I thought that there was no way they could work in that heat.

When I called Boonstra's they came in 24 hours. They were much later than the time frame but at least they came. It was 10:30pm and the guy came. In my experience if a contractor is that behind he calls to reschedule.

I live in a condo so the unit is on the roof but we didn't know which one exactly. It was very dark outside but the guy stayed nd tried to figure out which one it was.

He wasn't able to (it was waaay too dark) so he promised that they would come first thing in the morning. I said 8am and they were here at 8am.

When he got here he spent the time to figure out which unit was ours and ended up fixing the problem right on the spot. He was super nice and very thorough.

Approximate cost of services:
$300.00
What could this company do to improve their services?
The only draw back was the initial fee for coming out. The problem was about a 5 min fix (loose wire) but we spent almost $300 on it. In comparison it would have been 10x to replace the unit but the initial fee for just coming out is a bit high. Still worth it though.
1 of 2 people found this review helpful.
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Don Nie
Don Nie
1 review Hamilton, ON
10/10

Installed furnace and air conditioner

They installed a new furnace and air conditioner, they did an excellent job. Serviceman was very professional, overall we were very satisfied with their service. We would highly recommend this company to anyone.

Approximate cost of services:
$7,000.00
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ratpatrol
ratpatrol
3 reviews Stoney Creek, ON
1/10

Air Conditioning and Furnace

The job was supposed to cost under a sale and ended up costing us 13,000.00 after the finance plan and the job wasn't even completed had to have them return this summer to get air to work. Then was told after that it would cost me 192 dollars a year to keep the warrenty active.

Approximate cost of services:
$13,000.00
2 of 2 people found this review helpful.
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C&A in Durand
C&A in Durand
6 reviews Hamilton, ON
10/10

Furnace & Air conditioning installation and service

As another reviewer noted, this isn't an inexpensive contractor but the work is really good! I was first impressed by the service on my old furnace, which was incorrectly installed and which was built by a company that had gone out of business. The repair person serviced my furnace, and suggested that I looked into getting a replacement soon. What was amazing is that he didn't push his own company. When I had several contractors give me an estimate, I found that Boonstra's was very professional and not at all pushy, which I couldn't say for all of the others. I've been happy with both the furnace and air conditioning unit (expensive due to the size of the house and due to the environmentally-friendly concerns), as well as the annual services.

Approximate cost of services:
$10,000.00
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chris from waterdown
chris from waterdown
5 reviews Beamsville, ON
10/10

furnace, air conditioner and full indoor air quality treatment

i cannot say enough about this company...i had multiple companies out to my home and was most impressed with boonstra's one hour...the salesperson was knowledgeable and very friendly...he obviously cared about our needs and got us everything we wanted...

the installation went just as well as the sales call...incredible cleanup...

follow up service has been excellent...

i would highly recommend this company to anyone

Approximate cost of services:
$13,000.00
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Lily in Ancaster
Lily in Ancaster
2 reviews Ancaster, ON

First Review

10/10

Replacemnet of Furnace

In the Fall of 04 - a routine check of our original furnace showed that the heat exchanger was cracked. Boonstra One Hour Heating and Air conditioning did an outstanding job in replacing our furnace with
an high efficiency furnace.They were professional - our chimney needed a liner. They did not cut corners.

Approximate cost of services:
$4,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Boonstra Heating and Air Conditioning

Boonstra Heating and Air Conditioning has been a trusted provider of HVAC services in the Hamilton area since 1961. With over 50,000 homes serviced, we have perfected our customer service to ensure your satisfaction.

Our HVAC services cover all aspects of home comfort, from heating and cooling to indoor air quality, plumbing, drains, and water heaters. Whether you need installation, repair, or maintenance, our experienced technicians are here to assist you.

At Boonstra Heating and Air Conditioning, we understand the importance of prompt service, especially during emergencies. That's why we offer 24/7 HVAC repair services with no extra charges, even on holidays. Our goal is to provide you with top-notch service without the added stress of extra fees.

Additionally, we offer financing options to make home HVAC upgrades more affordable. Whether you're looking to save on a new furnace and AC combo or invest in a UV air purifier for cleaner air, we have cost-saving solutions for your home comfort needs.

Our service areas extend beyond Hamilton to include Burlington, Brantford, Kitchener, Oakville, Cambridge, Guelph, and more.

Experience the Boonstra advantage and enjoy peace of mind knowing that your home comfort is in good hands. Contact us today for all your HVAC needs, from installation to repair and maintenance!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioners, Furnaces, Air Quality Products, Ductless Splits, Water Heaters/Tanks - Heat pump, Boilers, Generators, EV chargers, UV Air purifiers
SERVICES
Heating & Air Conditioning, Duct Cleaning, Dryer Vent Cleaning, Air Quality Products, Furnace Repairs, Furnace Installation, Furnace Maintenance, Air conditioner Repairs, Air conditioner Maintenance, Air Conditioner Installation, All Furnace Services, All Air Conditioner Services, All types of Furnace Brand Repairs repairs, All types of Air Conditioner Brand repairs and 24 Hour Service.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, and Moovair
STYLES
All Styles!
WEBSITE
https://boonstraright-time.ca/
YEAR ESTABLISHED
1961
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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