We had our new house built in 2016. All score given was towards their sales, the reps were great and helpful in a timely manner. Our experience with their selection center was absolutely terrible. "Designers" were giving nearly 0 advise, you will be on your own and be ready to pay tons of money for for most of "upgrade" item in full overpriced price on top of your agreement, no credit back. We've been dealing with two of their designs, one left the company in the middle and all the second wanted is to kick our case to the construction.
When it turns into after service the lady we deal with mainly now is "Nicole". You have to follow with everything reported, several times, and wait for her to receive the response from others. After two or three emails if the problem still can't be solved, you will either be told "confirmed with xxx and that's the way it is" or directed to call their sub trades customer service. Aren't we only having only one contract that is with HBA only? Now we're planning to do some work in our backyard and was told that the grading hasn't been approved by the city yet and was not supposed to touch anything or you have to take care of the rest. No one from HBA mentioned the permit hasn't been granted, not when we were asking about the final grading report and found out there could be some problem. If you don't ask, it could be on your own. Be careful!

March 2016 we were shopping for house. November 2016 we passeased the most beautiful house in the world! Courtesy of homesby Avi. We went to the Nolanhill office 30 minutes after the sales guy remembered our names after 30 minutes without asking us to remind him our names. We knew we will buy from him. Every other until possession felt like we are working with family. Every modification we requested was accommodated. The warranty coordinator has been very responsive to our needs since possession. In fact warranty guys make us feel like she works only for our house given the speed at which she responds to our concerns. We live 5 star experience daily in our new home.

Loved the experience, bought in nolan hills. Cory is awesome. Very professional and prompt, always kept us in the loop at every step. Xenia from warranty is prompt to reply and awlays with ways to make is work for people.

We bought our home from Home by Avi. They did a great job keeping us informed of the progress, and kept in touch with us to ensure that everything was working well and that we had no areas of concern. Great job from start to finish and even after-sale service.

Now the grading job is left to be done, and we are eagerly anticipating that Avi will provide this job by earliest.

Hats off for everyone: Cory Ferguson, Cathy Wang, Nonie Warin, Xenia D'Souza, Chad Taylor, Nel and Nichole Kemp; all are excellent folks who left no stone upturned for any help. Truly, Excellent Service. You guys rock!

Excellent service and advice given by Anita and Susan at the Carrington Showhomes. Timelines have been met, thorough planning and discussions have happened and the product they build is of the highest quality. I cannot wait until my home is built! Thank you Anita and Susan for everything you have done for me. It has been a pleasure working with these lovely ladies and Homes by Avi all around.

I bought a home from Avi, they did a great job keeping me informed of the progress, and kept in touch with me to ensure that everything was working well and that I had no areas of concern. Great job from start to finish and even after-sale service.

Thank you!

I took possession of my new home constructed by Homes by Avi in December, 2016. Throughout the whole process I felt that Homes by Avi did their best to provide a quality product, and that their goal was to achieve total customer satisfaction. I am very pleased with the response that I have received, on a timely basis, regarding my questions and concerns. I have total confidence in Homes by Avi that the season work will be completed when the weather permits and that they will continue to address any issues that I may raise regarding the completion of my home. My overall experience with the staff and sales persons employed by Homes by Avi was that they were selling more than just a house, but that they wanted to ensure that I would be comfortable moving into a Home and a new community.

My husband and I had a great experience with Homes by Avi! Even when we encountered small hiccups such as a discontinued product or products the installers did not deem good enough quality, Homes by Avi quickly found a solution and even an upgrade with no additional charge. All the staff are friendly and quick to respond. we would recommend them to anyone!

I bought a singel family house and it's my first house and I love this house. My family and every one love the house spacialy kitchen and 2 saprat living room are amazing.