Do NOT buy a hot tub from here!!
I bought a Cozypro hot tub in September of 2023 and it has leaked from day one.
This tub is designed for two people.
When one person is in the tub it is fine, but when two people sit in the tub, the tub leaks.
There is an obvious design flaw to this tub because when the water level sits at the spot it is supposed to be, the tub surges and water barely goes into the filter and stops cycling.
When I call World of Spas (too many times to count since the day we had the tub delivered), they tell me that this is not a warranty issue and even though they think they might have a fix for it, they want to charge me, even though there is no fault of our own here.
I want my tub picked up and a full refund.
I will not spend $8000 on a tub that leaks and cannot be used as intended.
- Approximate cost of services:
- $8,000.00