We found Lenni from HomeStar to close our pool last fall after we move into our current place, it has a 20+ years old swimming pool and I never dealt with swimming pool before. We read his reviews and then called him. From the short conversation we sense this is the guy who knows his stuff. So we had Lenni and Jodie to close our pool and discussed upgrade of our heater, pump, filter and convert to salt water. Lenni explained our options and related long term benefits, then produced two quotes for different options. We started project this May. It was a multiple-day project, from open pool (I have to say they did a great job to close the pool, the water was clear blue when the pool was uncovered), removal of old equipment, install new equipment, plumbing, and testing to configuration of control panel/remote. We had some hiccup due to manufacturer’s inaccurate information. With his busiest schedule of year, Lenni spent many his own evenings to come over to reconfigure our equipment, even after a long day of hard working and used the time he should spend with his kids. After all his great work, went above and beyond, he completed the project before my daughter’s first pool party. It was a great party, and now we are enjoying the pool no matter rain or shine. We are so happy to take Lenni’s suggestion to have the high efficiency configuration. The pool (32ft by 16ft) was heated from 55 to 77 in 24 hours, cost us very little on hydro. Thank you Lenni!!!
I had experience with many contractors, I have to say Lenni is different: he cares, he cares the customers and he cares his work. You really should watch how Lenni, Jodie and his guys do their work, just like an assembly line, efficient, accurate with great result. I will definitely have Lenni back to close our pool this season. And I will recommend Lenni in a heartbeat to my friends, neighbours, and everyone else has a pool.
- Approximate cost of services:
- $9,500.00
- Company Response
Hello Feng
Thanks for the review and finding us here on Homestars.com last year. I am also happy that your pool was crystal clear when we opened it this season, it is all about preperation for great results in the long run. Every time I am working away in the humidity I think of all the clients who have changed over their old gas heaters to the heat exchange pumps and wondering to see how quickly they can get their heat up to 104 lol, I know you will see the savings in a very short time and the long term satisfaction knowing all you have to do is push a button, the rest will will follow with ease & comfort.
I am glad to hear your daughters party went well, and I also thanked Vic from the manufacture for coming out on a Sunday evening of the long weekend to personally deliver the missing part on his spare time. Everyone here at Premier Pool Group knows their job inside & out, which is how we make it look so easy. We'll see you shortly for a follow up as we discussed. See you soon!