Trail Appliances

Appliance Retailers
Calgary AB T2H
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HomeStars  >  Appliance Retailers in Calgary  >  Trail Appliances  >  Simple product pickup fail
Private User
Private User
Private User reviews Edmonton, AB
5/10

Simple product pickup fail

I bought a water filter, and talk to the sales person over the phone. He collected my information and said that it would only take a few moments to pick up the item. When I went to pick up the item there was confusion about the order number at the sales desk, at the reception area, as well as in the delivery area. I spent over 45 minutes making this single transaction. Promises broken. My time is important. Im not coming back here again. I cant imagine how a more complicated purchase would look.

Approximate cost of services:
$500.00
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Company Response

I am sorry this was your most recent experience with us; this is not our usual standard. If you would like to give us some more information so we could look into the situation further,please contact us directly. We hope you give us the chance to prove our dedication to customer service. We appreciate your feedback.
Jenelle 587-349-7530
Patricia 403-212-8548