Golden Maids

House & Apartment Cleaning
ON L4J
Write a Review
Write a Review

Recommended Professionals

89%(8 reviews)
89%(12 reviews)
74%(14 reviews)
89%(8 reviews)
89%(12 reviews)
74%(14 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

77%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Golden Maids

Average customer rating:
9.8 10 (54 reviews)

Sort by

Vicky in Thornhill
Vicky in Thornhill
1 review Markham, ON
10/10

Very good

I hired Golden Maids for a deep clean after the end of our renovation works. The person I spoke to was extremely friendly, asking about my needs and within a few days I had two very polite cleaners arrive in the morning. The cleaners, Geidi and Lisandra, did a fantastic job, really thorough and to a high standard. The girls really went above and beyond to make sure I was completely satisfied that all areas were cleaned professionally. Now, we decided to hire them for every 2 weeks cleaning. They really did a fantastic job!

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Vicky, we can't tell you how much we appreciate your business. We take great pride in our attention to detail, which ensures the best possible cleaning services for our customers. You can always count on us for excellent service. We look forward to deal with you again in the future, keep us in mind. Thank you!

Alison
Alison
1 review Brampton, ON
10/10

Cleaning

What I can say? Golden Maids is great company! Wow! The housekeeper that is regularly coming to my house is awesome. Geidi is great with my pets, fun to work with - we became just friends. Over the years this company has helped me with every two week service plus almost any other household service I need. It’s so great to be able to make just one phone call and know they will take care of my needs. My house always looks wonderful and they organized it in such a way that it will be easy for me to keep it up. Great company and great employees!

Approximate cost of services:
$125.00
Was this review helpful?
Company Response

Our Golden Maids team works so hard every day and it's really nice that you took the time to come online and acknowledge us about your content with us. We pride ourselves on providing the best cleaning experience possible and your review confirms we're on the right way. Thank you, Alison for your feedback!

Joan Beaver in Toronto
Joan Beaver in Toronto
2 reviews Vaughan, ON
10/10

Cleaning Service

I discovered Golden Maids two years ago. In these two years we hire Diana or Norma to clean our house twice a month. These two girls we've been using for the last two years are unbelievably awesome and professional. Diana has never missed an appointment; shows up a few minutes early, and if she finishes ahead of schedule, she will look for something to do to fill the time. Norma is extremely attentive to any details and she even cleans the inside of our refrigerator and freezer without being asked, she is always on time, and very efficient. The both ladies are fast and clean my three bedroom apartment until it sparkles! Elena from customer service is always quick to respond via email and appointments are easy to book online. I am a very happy customer and I highly recommend this company!

Approximate cost of services:
$100.00
Was this review helpful?
petro.jameson@gmail.com from Toronto
P. J.
2 reviews Markham, ON
10/10

Very good cleaning

My wife always hires the same ladies to clean the house, who provide outstanding job. The cleaners from Golden Maids do not miss any details while cleaning. We are always extremely happy with the shiny condition of the home and the appliances. The work is well done including behind and under the couches, baseboards and even the backsplash in the kitchen and bathroom. It is always a great experience and one which we would surely recommend to others in need. Very good cleaning!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

We were happy to have made your life simpler by tackling this dirty and time-consuming work.We were delighted to understand how well the end results pleased you and we so happy for making your home shining. Thanks for mentioning the positive aspects of our company!

roj from Thornhill
roj from Thornhill
2 reviews Маркем, ON
10/10

Excellent Cleaning Services

We have used housekeepers for over 10 years. In this way, we feel we know when somebody does an adequate job and when somebody does an excellent job. The housekeepers from Golden Maids are very personable and trustworthy. After they provide cleaning services, our Toronto house is always shining. They always not only do the big tasks well, but we can see that the little things are also done. The ladies willingly tackle new requests and meet our requirements. The cleaning services are always excellent and the price is fair. I would like to denote Elena from customer support who is very responsible and nice. We always get from her a super fast response and assistance. Definitely will continue to use their services!

Approximate cost of services:
$125.00
Was this review helpful?
Company Response

We were pleased to have provided this service and very happy to understand that you loved everything about the company from booking the service with Elena until the cleaning itself with the hard working and polite cleaning staff. We feel gratitude for your posting your amazing review!

Jbrooklyn from Vancouver
Jbrooklyn from Vancouver
1 review Toronto, ON
10/10

Golden Maids - the best choice!

We work with Golden Maids for 2 years. Since we have two houses in Canada, we use Golden Maids for our Vaughan, Ontario location. Their scheduling process is simple and convenient, they are very flexible, and reliable! I would like to highlight the customer service that is great, they are very polite and attentive to details. We have worked with several ladies who have come to clean our apartment from their agency and the house was always super clean. We have two dogs and one cat so cleaning our house is always a challenge. The housekeepers are always punctual, usually they arrive 20 minutes earlier and start working immediately. They did a beautiful job on every room and was a pleasure to deal with. We are always very impressed about the work they do in our house, everything is super clean!!! I would highly recommend Golden Maids!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was such a pleasure to work for you and we are thrilled to hear how satisfied you are with our service. We are glad to be able to provide that service to you, you do deserve i! Thank you for highly recommending us, this means a lot to us!

Tatiana T. from Barrie
Tatiana T. from Barrie
1 review Vaughan, ON
10/10

move in cleaning experience

Moving is always stressful. All things need to be packed up, moreover cleaning should be done the same day. It is always like nightmare. I would like to tell about my move in cleaning experience.

It was a short notice two days in advance. The representative on the phone was polite and friendly, answered all questions I had, she confirmed the maids were bonded and insured and that the company took responsibility for all my belongings. She gave me an estimate confirming the price and time allotted. The price was reasonable. Finally I booked the appointment.

The house was empty when the maids arrived, they cleaned all the bathrooms, they did vacuuming, dusting, mopping.... My kitchen is decorated with ceramic tiles. When I moved in it was grease and oil everywhere on the tiles and backsplash, so they handled this job easily, left it brilliantly shine. . I have never thought that my faucets could shine and my tiles could be so clean. They also removed grout from the tile in the bathrooms and paying their attention to built up everywhere. They were fast and did a great job. They had their own supplies so it was very convenient as we even did not have a vacuum cleaner. I am allergic to smelling chemicals so I asked the representative to bring eco-friendly products and she did not forget about my request. We had a team of two maids. One maid came a little later, but the representative called me and letting me know. The house is big. I could hardly manage that job on my own. Their equipment was clean and they wore uniform. I have used different cleaning companies so it is easy to compare their services. Now I use their service regularly. The result met my expectations. I would definitely recommend Golden Maids.

Approximate cost of services:
$125.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for highly appreciating our work and enumerating the positive aspects of our company. We hope that you will use again our services in the future. Best Regards from Golden Maids team.

Rita from Toronto
Rita from Toronto
2 reviews Toronto, ON
10/10

Home Cleaning

Golden Maids is very professional and reliable. I’ve been using them for a while now and I call them about every 2 weeks to come clean my house. I have no complaints. Other cleaners I’ve used have tried to stretch out the time they come so that the hourly charge is more, but with Golden Maids it’s not like that. They stick to the time frame that they tell you from the beginning. I often recommend them to all my friends.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We would like to thank you for sharing your experience. Thanks for giving us the opportunity to serve you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Golden Maids

Golden Maids is a professional residential house cleaning company which builds a reputation on quality and reliability. We care about providing a consistent, thorough clean, by delivering premium services to busy people. Let us focus on your house while you focus on your free time, allowing you to enjoy a ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for House & Apartment Cleaning pros in Thornhill?