Elite Appliance Service – Toronto

Appliance Repair
Toronto ON M6A 2X7
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Appliance Repair
Elite Appliance Service – Toronto
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88%

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Reviews by rating (past 12 months)

Reviews for Elite Appliance Service – Toronto

Average customer rating:
9.2 10 (1482 reviews)

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Uli from Toronto
Uli from Toronto
3 reviews Toronto, ON
10/10

Dishwasher (Bosch)

I had scheduled a service call with another company which they cancelled after a week (that's a week of washing dishes by hand). When I called Elite Appliance they were very nice on the phone, scheduled a service call within a few days, confirmed by text message within the promised time frame. When I called on the same day to confirm the exact time of the service call, again, they were very friendly and gave me a realistic time (which, I understand, is difficult given the variance of time needed for their service people to finish their respective jobs, and the traffic situation in Toronto). The service person was courteous and friendly, knowledgable, fixed the problem quickly, didn't overcharge, gave good advice ... I am very happy with Elite Appliance's performance and next time we have an appliance problem we'll definitely use their services again.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to post a review regarding your experience. We strive to maintain the highest level of customer satisfaction.

Private User
Private User
Private User reviews Toronto, ON
10/10

Washer Repair

The technician was patient, polite and professional. He answered all my questions and got the work done efficiently. Furthermore, they were on time. I really appreciate their top quality work on my washer repair. Work Order #256484

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

my washing machine

I highly recommend using Elite Appliance. The technicians that came to fix my washing machine were great. They diagnosed the problem quickly, clarified the issue with additional tech support by phone and had my machine fixed in no time.

Approximate cost of services:
$175.00
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Company Response

Thank you for taking the time to write to write a review. we strive to maintain the highest level of customer satisfaction

Anna in Toronto in Markham
Anna in Toronto in Markham
2 reviews Toronto, ON
10/10

Samsung washer repair

There was a recall on my Samsung washer and I had elected to have it fixed. The Elite Service Technician was terrific. He was efficient, polite and informative. I would likely recommend this company. I received confirmation when the tech would arrive along with updates. Couldn't ask for better service. (reference #256744)

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Mark in Cambridge
Mark in Cambridge
1 review Toronto, ON
0/10

My first ever online review

Often when reading reviews people dismiss the extremely low marks as excessive complainers and I understand that. This is not the case with Elite appliance, I am compelled to write how terrible the service I received from them.
3 months since my the serviceman assessed my wall oven and gas cooker. A simple limit switch that I know is easily available and costs $15 and still no date set for a repair.
They were not clear in their quote and overcharged for appliances they could not even fix. I would strongly recommend anyone to find a more reputable company.

Note: Elite tried to dispute me being a client as for some reason my review shows up as Cambridge. This occurred in Toronto and I verified with Homestars my paid invoices.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Good Morning, unfortunately you haven't provided a reference number or any details for me to address your concerns. Please email your contact information to service@eliteappliance.ca

alan from Toronto
alan from Toronto
2 reviews Toronto, ON
10/10

Appliance Service

My repair was on my duel gas range. I was very happy the service tech that came to my home was courteous and knowledgeable. As soon as the part came in i was given a call. The Elite service tech came over and my stove was fixed. Thanks Elite you provide a great service. work order # 246683

Approximate cost of services:
$0.00
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Company Response

Thank you for taking time out to provide feedback, We truly value the information you have provided. Your response is vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Private User
Private User
Private User reviews Toronto, ON
10/10

Dryer was fix and customer extremely happy

I am very happy with the service provided. The technitian was very polite, qucik and efficient. Great work I will recommended 100% . He was on time , had all the tools handy for the repair and fixed my drye. Very happy with service (Work Order number 249617)

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Dishwasher fixed

I was very pleased with the service I received from the elite appliance service. Quick efficient and clean. My dishwasher is up and running again. The gentlemen that came with very good at explaining what went wrong. Ref # 249141

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to participate in our survey, we strive to maintain the highest level of customer satisfaction

Ms. P.
Ms. P.
3 reviews Toronto, ON
10/10

Appliance Repair

I had a slight issue with an appliance that was still under warranty. Elite sent a rep who came promptly and resolved the issue within minutes! Excellent service and friendly too!

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to participate in our survey, we strive to maintain the highest level of customer satisfaction

Melissa in Toronto
Melissa in Toronto
2 reviews Toronto, ON
10/10

Appliance Repair

My technician was super prompt, informative, and repaired the appliance right on the spot. I didn't have to schedule another visit. Thank you for making it painless! Work order #249570.

Approximate cost of services:
$300.00
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Company Response

Thank you very much, we appreciate your feedback. I will be sure to forward this to Benjamin's manager to see he his recognized for his efforts.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Toronto

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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