Viktoria Professional Movers

Moving & Storage
Toronto ON M8W
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Moving & Storage
Viktoria Professional Movers
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Reviews for Viktoria Professional Movers

Average customer rating:
9.8 10 (487 reviews)

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Ken  from Toronto
Ken from Toronto
1 review Etobicoke, ON
10/10

Household Move

A friend recommended Viktoria Moving Company to me and so from that recommendation I called. Booking was easy and simple. Having many moving experiences in the past I am always concerned with the day that the move happens, but with Viktoria there were no concerns. The team of 2 arrived on time, were polite, personable, EXTREMELY careful with all of my furniture and belongings and then on top of that they were efficient and fast. All in all it was a great experience and I would definitely use Viktoria again. Cormack was the lead of the team that came in and his overall personality was a large part of my positive experience. Cormack is extremely professional and gets the job done.

Approximate cost of services:
$600.00
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Company Response

Thanks so much Ken for the great review! Very much appreciated.
All the best and enjoy your new home.

Kim Knox from Brampton
Kim Knox from Brampton
1 review Brampton, ON
9/10

Movers and Storage

Viktoria moved us and we are now also storing furniture at their site. We were very pleased with the services that we received starting with Maria, as well as Maeve in the office and I think Cormack (a very helpful Irish fellow) and the team - I apologize that i cannot remember the other fellows names. It started with the packing up and then the move went well, we were downsizing so it was a difficult but the guys could not have been more helpful - as we still had too much when we got to the condo! Cormack organized getting the beds put together for me and making sure i was settled before they left. We had to visit the storage recently and Cormack again helped us move some things around and loaded up on the truck. We have recommended them to friends and who have used them and both been very happy.

Approximate cost of services:
$1,800.00
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Company Response

Thank you Kim for taking time to write a review, it's very much appreciated. Thanks.

Patrick in Cabbagetown (Toronto)
Patrick in Cabbagetown (Toronto)
5 reviews Toronto, ON
10/10

moving and storage

The cost was as estimated for 3 men and a truck and the men (Adam, Dave and Scott) were energetic and friendly with a real 'can do' attitude - who could ask for more!!! I plan to have them again.

Approximate cost of services:
$1,500.00
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Company Response

Hi Patrick, thanks so much for the review. We look forward hearing from you again once the reno is done!

Peter Stephens from Guelph
Peter Stephens from Guelph
1 review Etobicoke, ON
10/10

Service

Viktoria Movers
Thank you for your removal services - Your staff were very polite on my first contact with them - Then your crew that arrived on time They were very professional - polite and courteous - they rapped everything - loaded it all - unloaded - unpacked at new location - kept us in touch at all times as to what was happening with the move - not one thing was damaged - Thanks to the two professional guys you sent they were great
We would recommend Viktoria Professional Movers to anyone
You have the right name - Professional -
Again thank you very much for a great move - We will be using you again in the near future

Peter Stephens.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for the great review Peter! All the best and looking forward to hear from you reg. the next move!

Frank from Toronto
Frank from Toronto
1 review Etobicoke, ON
10/10

Moving, Residential

Absolutely the best moving experience I ever had.
The movers, Ted and Adam were professional, careful, respectful and efficient - and I mean these guys hustle - at the end of a 7 hour move, I still couldn't keep up with them! I highly recommend them.

Approximate cost of services:
$1,000.00
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Company Response

Hi Frank, we're happy to help! Thank you so much for the great review. Wish you all the best at your new home!

Jessica  from Toronto
Jessica from Toronto
1 review Toronto, ON
10/10

Movers

My move with Viktoria was fantastic. I moved from a condo to a house. The team was on time, professional, courteous and even helped me with suggestions on where to place my furniture in my new home. They even checkes in with my concierge and saved me going through the elevator set up process. Really a great crew of guys. (I had booked a crew of 3).

Everything arrived in one piece, and after the move all my new walls were dent-free (yay no drywall patching!) And they moved some heavy pieces up my new curved hardwood stairs.

I've moved more than a few times, and I wish I had known about Viktoria sooner! Don't hesitate to book!

Approximate cost of services:
$1,100.00
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Company Response

Thank you for lovely review Jessica! We're happy to help and hope you're settling just fine in your new home, Thanks again.

Lynn from Toronto
Lynn from Toronto
3 reviews Toronto, ON
10/10

2 bedroom condo move Toronto to Dundas

We couldn't have been more pleased with the service provided by Viktoria Movers. Paul and Yula did a great job, showing up on time and wrapping all of our furnishings to protect them for the 100 km drive to Dundas. No damage to furnishings or building property. My parents will be moving in a few months and we'll definitely be using Viktoria Movers for their move.

Approximate cost of services:
$900.00
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Company Response

Hi Lynn and John, thank you so much for the great review. We appreciate it a lot. Enjoy your new home and keep in touch once your parents have the date set for moving, we'll be pleased to help!
Thanks again.

RICHARD J JARDINE from Burlington
RICHARD J JARDINE from Burlington
1 review Burlington, ON
10/10

MOVERS

Many movers have let us down. We were recommended by friends to use VIKTORIA. Thoroughly professional, extremely helpful, efficient, on time, cost effective. We'd use them again and again ! Thanks to Tibour & crew.

Approximate cost of services:
$2,500.00
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Company Response

Thank you very much Rick for great review, it's very much appreciated!

Bozena Falkowska from Mississauga
Bozena Falkowska from Mississauga
3 reviews Mississauga, ON
10/10

movers

I recently used Viktoria movers for my move. I can't say enough good about these guys. They worked very hard and did a great job. It was a long day, but they we're great all day long, very polite, careful with my furniture and did amazing job. I'm in the real estate business and I'll be recommending them to all of my clients, friends and family.
Thank you so much.

Approximate cost of services:
$2,350.00
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Company Response

Thank you so much Bozena for the great review, we're happy to help. We appreciate it very much. Enjoy your new home!

Victoria from Mississauga
Victoria from Mississauga
1 review Hamilton, ON
2/10

Moving

After reading all of the reviews, we were expecting a stress-free day. Instead we experienced a nightmare because of the incompetence and rudeness of both movers and office staff.
We had taken almost all of our clothes, dishes, and other belongings to make the move of our 2 bedroom in Hamilton to Mississauga easier. On moving day, perhaps the only good thing was that the three-person crew, led by Howard, showed up on time in the morning. They then took over 5 hours to move just the furniture. The building only had a two-hour window for the elevator, and we were lucky because management had not booked another move.
We were ignored when we asked the crew to not disassemble certain furniture that was originally in one piece (and upon both transfer and reassembly was scratched numerous times - we still continue to discover scratches a month after our move!). It was going so slow that we ourselves offered to help out because it was obvious the movers if they could, would try not to even finish packing everything up that day!
The kicker was that the movers could not move our couch or upright piano because they did not know how to fit them into the elevator, and said that it was "impossible" to get them in. Because we were running so slow, and had already lost our move-in window for our condo in Mississauga, the movers left both pieces of furniture in Hamilton!
We came to Mississauga nearly 4 hours later than our booked time, and had to pay an additional $150 to obtain a new "4-hour window". Our movers were so horribly slow in taking up our furniture that the security guard on duty had to forcefully tell them to speed up. Building managers in both Hamilton and Mississauga told us that they had never seen such a slow crew of movers.
That night we told Howard of our extreme disappointment at the couch and piano being left behind (after all, they had gone up - they had to be able to leave our home too!). Howard promised that Tibor would be in touch, and he would be sure to make things right.
Oh boy, were we wrong! The receptionist the next morning was extremely rude, acted as if it was our fault, did not offer any help with the furniture left behind, and would not let us speak with Tibor or anyone else. Horrible customer service!
We instead decided to go with another moving company, who were able to move the piano and couch in and out of our place in 15 minutes. So much for it being impossible!
I am certain that many have had wonderful experiences with Viktoria. But be prepared for unhelpful staff, rudeness, and a lot of nothing if things do not go smoothly. Never again.

Approximate cost of services:
$1,700.00
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Company Response

Dear Victoria,
we're very sorry to hear that you're not happy with the moving service provided. The crew really did try their best to accommodate all your request throughout the moving day.

However when you requested an insurance and refused the protection for your furniture, they did explain you why wrapping is important and that it's mandatory in order to have your belongings covered under the insurance.

- In respect to your glass pieces of furniture, we did have to take thin glass shelves out and wrap them individually, to make sure they are well protected during the move and transport.

- As for the sofa, that did not fit in to the elevator, we offered you to move it through the staircase, but you refused.

- For the piano, that could fit in to the elevator only when put on the side (that is standard) - you refused.

We followed up with you next day to discuss, unfortunately Niahm was not given the chance to explain all above. The only thing she told you, when you mentioned the bad review if we charge you for the move, is that all customers are welcome to share their experience on the Homestars.

Harold is by far one of the best movers we have and we do appreciate the hard work that him and all of our guys do. I can assure you that they are great guys, we're happy to have them and I would like to thank them for their patience and loyalty even through the difficult moves and circumstances that they experience from time to time.

I would also like to thank all of our customers, that are treating our guys nicely and with respect. It's really a hard work and we all try hard to make it as smooth as possible and turning a stressful day in to stress free positive experience.

Thank you.

Maria

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Viktoria Professional Movers

Welcome to Viktoria Professional Movers – a company where customer care and satisfaction are our top priorities.

There's no doubt about it, moving can be stressful! Choosing responsible and experienced movers is one of the ways to alleviate that stress. When choosing a moving & storage company price is important, however the level of service your moving company provides you with is even more important, and often times cheap moving companies can end up costing you a fortune! Unfortunately, our industry abounds with companies whose aim to book as many jobs as they can by whatever means necessary. Many "lowball" estimates quickly balloon with unexpected charges while hurried workers provide disappointing service. For many of these companies protecting your property and ensuring your satisfaction is last on their list of priorities.

At Viktoria Professional Movers it's not about the number of moves, it's about the number of customers we leave happy & satisfied. Moving doesn't have to be complicated. Let us walk you through the process and get you on the way to a stress-free move to your new home. The key to a successful move is organization and we are the experts.

Whether you require moving, packing, or self-storage, you will never be just another client to us. Ever.

PIANO MOVING | PACKING MATERIALS | PACKING SERVICES, MOVING BIN RENTAL | STORAGE | SELF-STORAGE | LONG-DISTANCE MOVES | MOVING SUPPLIES

CATEGORIES
Moving & Storage
PRODUCTS
Moving Boxes, Plastic Moving Bins, Specialty Boxes, Full Packing Materials and Supplies, Moving Bin Rental, Moving Equipment Rental, Moving Supplies
SERVICES
Professional Moving Services, Local moving services, Long distance moving specialists, Office moving services, Commercial moving services, Full Packing Services, Short and Long-Term Storage, Transport and Delivery Services, Piano Moving Services, Antique Furniture Specialists,
SPECIALITIES
Professional moving services, Piano Moving, Heavy Safes, Oversized/Overweight Items, Warehouse Moving, Office Equipment
WEBSITE
http://www.viktoria.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
48
PAYMENT METHOD
Visa, Master Card, Debit, Cheque, Cash
MEMBERSHIPS
Better movers group, CAM, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Minimum 4 hours of labor and 1 hour travel charge within GTA + HST
BONDED
Yes
WRITTEN CONTRACT
Yes
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