We hired Viktoria to move our household goods including piano from Mississauga to Courtice. Maria came to house to prepare quote and provided useful information. We chose to do our own packing, and have them disassemble and pack the larger furniture. We ultimately chose them because they were focussed on completing the move in one day. They were also willing to move some large house plants, although without any guarantees. Original quote was 4 crew, two trucks and 13 hours. Crew arrived on time on moving day, but with 6 persons. They were polite and professional, and followed Covid mask precautions. Final cost was 6 crew, two trucks and 9 hrs, and was about same as quote due to less hours and lower rate per person for 6 crew. We were told at payment time that the reason for the 6 rather than 4 crew was that it was a cold day (which it was!) and because we had requested a one-day move. The latter was true, but an odd reason for the crew change since that was actually the Viktoria proposal from day one and not something we had insisted on. Anyway, work was completed to our satisfaction. Maria called to check in one week after the move. We've found a few small scratches but nothing major. One ding was in our old home, which we only noticed during our final inspection and were able to quickly repair. We would use them again.
- Company Response
Thank you so much for your great review. It's very much appreciated. All the best.