Able Sweeps

Chimney Build & Repair
Calgary AB T3B 4T6
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Reviews for Able Sweeps

Average customer rating:
8.9 10 (7 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Fireplace clean-out

John and team cleaned-out our airtight wood-burning fireplace west of Cochrane last week. Excellent work, courteous and thorough. John assessed the stove and placement relative to stove bylaws and regs and made a few suggestions to ensure compliance for insurance purposes should there be a fire and insurance claim - much appreciated. Thanks guys. Will definitely have you back in a year or two. Bob

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Company Response

Thank you very much for the excellent review Bob. And thank you for choosing Able for your fireplace needs.

Miles in Calgary
Miles in Calgary
0 reviews Calgary, AB
10/10

Home fireplace chimney sweep.

We booked a sweep on fairly short notice. Jerry and Jamie did a good job, were very efficient and friendly, and didn't leave any mess. We'll certainly use them again.

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Company Response

Thank you for calling Able for service and thank you very much for the positive review Miles.

Iona  in Calgary
Iona in Calgary
3 reviews Calgary, AB
2/10

Chimney Cleaning - one time & tried for a 2nd time...but NOPE!

My Husband and I had this company out in early September to clean the chimney of a house we just bought. The onsite work was good. They were given my Husband's phone number, as he was home during the cleaning.

Well, as first time wood stove users, we mucked something up and needed it cleaned again.

I proceed to call in, and provide another phone number, as Tina said John would call me to talk about my smoke issue. After I called in again, Tina didn't have the right phone number again. Gave her the right number again.

John called & then came out and confirmed my chimney needed to be cleaned again. I appreciated this.

I booked a visit, provided my phone number again. This is the Second - Forth time, I've provided a different phone number!

Well the day of the cleaning comes, and its Noon. No one has showed up, so I call.
Tina, says, I left you a voicemail. No one has called me at the phone number that i have provided 2-4 different times previously. She left a voicemail AT THE WRONG PHONE NUMBER AGAIN!! <--this is why i DO NOT recommend this company.

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Company Response

Thank you Iona for providing a review of our customer service. I had left a voice message with you a week ago wishing to discuss the details of your complaint and determine a solution that works for you. From your review and speaking to our scheduling person, it appears that our scheduling person had written your phone number down improperly on one occasion and I am very sorry that this had happened. When she called you to re-schedule the last appointment, she called the last number that you called her with. We are very concerned about how our customers are treated, which is why I visited your home to assess your smoke issue without charging you a fee. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us.

John, owner.

Rob in Calgary
Rob in Calgary
0 reviews Calgary, AB
10/10

Chimney sweeping and inspection.

The staff at Able Chimney Sweeps were very accommodating about scheduling service. Jerry and his team were outstanding, very courteous, and efficient. I highly recommend the company and its products and services!

Rob Spragins

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Company Response

Hello Rob, Thank you for the excellent review. I am pleased that we were able to satisfy your maintenance and scheduling needs. Thank you for your business! John Shaw Owner

Dave
Dave
4 reviews Calgary, AB
10/10

Seal Chimney

Able Sweeps came out and sealed my chimney as requested and did a fantastic job. They were very professional and did the job quickly. I we recommend them to anyone!

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Company Response

Hello Dave,
Thank you for the excellent review. I am pleased that we were able to satisfy your maintenance needs.

John Shaw
Owner

Matthew in Toronto
Matthew in Toronto
1 review Calgary, AB
10/10

Wood fireplace servicing

They where quick, professional, and they fixed the damper free of charge. I will continue to use their services, and I'd recommend them to anyone.

Ps. I'm not from Toronto, I life in Calgary.

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Company Response

Thanks for such a great review!!

Peter from Calgary
Peter from Calgary
1 review Calgary, AB

First Review

10/10

Top sealing chimney dampers

We have two fireplaces and had issues with smoking being drawn into our basement when we used our upstairs fireplace. Able installed two top sealing dampers and all our draft issues were gone. It great reduced the cold air drafts too. They did a great job.

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Company Response

Thank you for the great positive review. We always appreciate it when we hear of our customers feeling they have been well served.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Able Sweeps

Fighting fires with preventative maintenance. We clean woodburning fireplace chimneys the right way! Complete fireplace care...from sweeping to repair.
***
Family owned and operated.
Able Sweeps has provided chimney sweeping services to Calgary and surrounding areas for over 20 years and has recently changed ownership and will continue to provide the same reliable, professional service.
Fully licensed, insured & WETT certified inspector.
Our workers are competent, reliable, ethical,
and conscientious.
We guarantee quality workmanship, cleanliness
and customer satisfaction.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.