Convertible installed a new Furnace, AC, Humidifier, and water heater. Marnie came to our house and went through the different options. I had an idea of what I wanted, and she respected my wishes and made sure that what she offered fit my needs. Convertible was the only contractor that suggested a side discharge A/C unit up on struts in between the houses. In a smaller Toronto home this saved us having to put a unit in our already small backyard. The whole recommendation really did take all our needs into consideration (and was also the lowest cost).
Adam and team came and installed it all on two Saturdays (we had a lot to install, but he made sure we always had working heat when they left). Adam walked me through all the operation and how to install a new thermostat I was thinking of purchasing (his instructions were spot on). He also gave me his cell number and I've called him twice with questions, and he gave me great help both times (at no cost). The installation team was very respectful towards me, and my family and was respectful of our property.
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