Acker Home Inspection

Home Inspection
Ottawa ON K2S 1J5
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Home Inspection
Acker Home Inspection
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98%

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Reviews for Acker Home Inspection

Average customer rating:
9.9 10 (195 reviews)

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Ilian
Ilian
1 review Ottawa, ON
10/10

House Inspection

Was recommended by a friend. Very professional and knowledgeable! Would definitely use them again! I like the fact that they educated me about all the different aspects of my home.

Approximate cost of services:
$450.00
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Company Response

I pleased that I was able to help you in understanding the various features of this 15 year old townhouse you invited me to inspect. Thanks for your review!

Jennifer
Jennifer
1 review Ottawa, ON
10/10

One-year inspection

My one year Tarion submission is coming due. Since this is my first time owning a home, I wanted to contract inspectors who actually knew what to look for. Of the recommendations I received from friends, this company was frequently referred and they did not disappoint - finding 16 items for my list. I would recommend Acker Home Inspections, and actually have since they've come done the work. Thank you.

Approximate cost of services:
$450.00
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Company Response

Thank you Jennifer for your comments. I'm pleased that our services met your needs and expectations.

chrislankester
chrislankester
1 review Ottawa, ON
10/10

Home inspection

They did a home inspection for us. Very professional and explained everything to us. Gave us a hard copy and a digital copy of the inspection.

Approximate cost of services:
$400.00
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Company Response

Thanks Chris. For those reading this comment, our typical process involves preparing and delivering our inspection files while on-site. This includes as a minimum a comprehensive inspection report, a summary report providing the details for deficiencies found, and photos.

yutongji
yutongji
1 review Ottawa, ON
9/10

Leak inspection

Phil came to do an inspection on a water leak of a drywall. He checked the roof and the bathroom and gave recommendations on how to investigate the leak.

Approximate cost of services:
$100.00
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Company Response

This was interesting as it involved a bit of detective work to try to figure out the cause of the leak. Thank you, Yutong, for calling me to look into this leak issue.

jeff_mic19
jeff_mic19
1 review Ottawa, ON
10/10

One Year Home Inspection

I was quite impressed with the Home Inspection that Acker completed on April 8, 2016!

Approximate cost of services:
$450.00
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Company Response

Thanks Jeff. It's been my pleasure to inspect your home.

DM
DM
1 review Ottawa, ON
9/10

Home Inspection for Tarion 1st year Report

Phil Acker was prompt and professional. He was very thorough and very knowledgeable. I would recommend him highly.

Approximate cost of services:
$450.00
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Company Response

I'm pleased that we were able to deliver services to you that met your expectations. Thanks very much, DM!

laurajwaddell
laurajwaddell
1 review Ottawa, ON
10/10

Home inspection

Very professional and friendly service. A clearly prepared and informed crew. Pleased with the experience from start to finish. I would absolutely recommend this group.

Approximate cost of services:
$400.00
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Company Response

Thank you. I graciously appreciate your review comments.

adam in Stittsville
adam in Stittsville
1 review Ottawa, ON
10/10

Excellent home inspection service by Acker Home Inspection

We had Acker Home Inspection come out to all 3 of our homes over the years. Phil and the team are professional, courteous, and thorough. They helped me with my home heating issues with thermal imaging and quickly identified the root cause of the heating issue. Phil also came by a second time to help us identify several additional issues.

Acker Home Inspection is one of the items on our checklist when buying a home:
- Mortgage financing check!
- Home purchase check!
- Home inspection with Phil Acker check!

Would recommend him to anyone!

Approximate cost of services:
$425.00
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Company Response

Thank you very much for your review. I am grateful to have been given a number of opportunities to provide inspection services to you. Again, thank you.

AI
AI
3 reviews Ottawa, ON
10/10

Home Inspection: Professional, Thorough & Caring...

Phil helped me out with 3 home inspections for us (new & old homes). I would highly recommend his services to anyone as every time he was very punctual, polite, professional and thorough with his inspection work. He took the time to explain everything to us and cared enough to go back to a property couple times on my request to address/revalidate some concerns (free of charge). He has a professional engineering background & decades of experience under his belt and it just shines through his work & the results.

I have also recommended him to close friends/family members and they are all extremely happy with his work. Frankly, I am one of those guys that don't really have the time to write on-line reviews - positive OR negative. Just had to take a minute to do this bit for Phil as he has sincerely helped us out several times. Thanks Phil!

Approximate cost of services:
$452.00
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Company Response

My humble thanks. I am truly appreciative of your review.

Pushpendra in Stittsville
Pushpendra in Stittsville
2 reviews Ottawa, ON
6/10

Year end home inspection

I had huge expectation looking at Phil's activity in buildinghomes forum and good over all reviews in the internet. I also had few apprehensions like others who had a experience of him rushing through the inspection process.
Due to this reason i told him specifically that you will be the only person doing inspection and other person with you can prepare the report but not do any inspection.
Unfortunately he did not honor his own commitment. He did exterior part and attic and let Randy complete interior and Infrared imaging check part. Since i was with him i did not even get a chance to follow what Randy did.
The only reason i decided to go with Phil was because they have infrared imaging capability to check the moisture behind walls. they did not have even basic decency to show me how they checked and concluded no issues on moisture side.
My earlier home inspector for 30 days warranty was an excellent guy thousand times better than these folks.He spent enough time to look everything in my house explaining all details.
I would not recommend anybody to choose Phil based on my experience.

Update : Phil did get back to me after my initial review and tried to re-do few stuff specially Infrared one. I was happy that he did listen to my concerns and included them in the report this time instead of out-rightly ignoring them as cosmetic issues last time. I had hired three different inspectors in the last 1-1/2 year of my home construction, 30 day and year end. My feedback in this site was always based on caparison among three of them. My initial criteria to select this particular company was:
1. one of earlier two inspector does not use Infrared camera which i wanted and second one was out of country and my submission date was near
2. Phil has great forum reviews on buildinghomes and decent rating in homestar.
i would still not recommend this company to others if i need to choose among the three i used but i really appreciate the way Phil contacted me and tried to address my concerns.

Review has 1 previous version
Approximate cost of services:
$452.00
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Company Response

I can say is that I have provided services as a home inspector to many thousands of home owners and home purchasers that have been satisfied with my services. Most of my client inspections are the result of referrals from happy clients. It is personally regrettable that this particular client was dissatisfied with the inspection of his home. The adage you can't please all the people all of the time seems to be appropriate in this case.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Acker Home Inspection

At Acker Home Inspection, we take pride in performing each inspection with professionalism, integrity, and quality. It is our goal to deliver to you an outstanding customer experience at each point of contact with our firm, including making it easy for you to understand our services, schedule an inspection appointment with us, and receiving a detailed, informative report on the condition of the property you retained us to inspect.
Our service area is Ottawa and surrounding communities, including Kanata, Barrhaven, Orleans, Stittsville, Manotick, Gloucester, Central Ottawa, Arnprior, Carleton Place, Kemptiville, Rockland, Almonte, Russell, and Embrum.

CATEGORIES
Home Inspection
SERVICES
Professional Home Inspections Services for both new home owners and home purchasers. Our services include the use of infrared thermography with all inspections.
SPECIALITIES
Tarion Warranty Claim inspection services. We are Ottawa's leading firm for conducting new home inspections.
WEBSITE
http://www.ackerhome.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
VISA, MasterCard, Cheque, e-Transfer
LICENSES
P.Eng, RHI [Registered Home Inspector],PHPI [Professional Home & Property Inspector], NCI [New Const
MEMBERSHIPS
OAHI, CAHPI, ASHI, InterNACHI
LIABILITY INSURANCE
Yes
DIPLOMAS
B.Sc.EE, University of Alberta 1977
WRITTEN CONTRACT
Yes
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