Acker Home Inspection

Home Inspection
20 Sunnyside Drive Ottawa ON K2S 1J5
Write a Review
Write a Review
Website
HomeStars
Home Inspection
Acker Home Inspection
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Acker Home Inspection

Average customer rating:
9.8 10 (131 reviews)

Sort by

Private User
Private User
Private User reviews Ottawa, ON
10/10

Very nice service, recommend!

Phil provides a very thorough inspection, takes his time to explain every finding.
And at the end of process he even prints the entire report right away. We also receive a digital version of everything documented (pictures and forms generated by Phil).

Phil's services were very helpful and I'd definitely recommend!

Was this review helpful?
Galen in Nepean
Galen in Nepean
0 reviews Ottawa, ON
10/10

Home inspection

Acker and co are great. I have used their service for all our home inspection and will continue to do so. I highly recommend this company not only for their profesionalism and throughout home inspection and report but his enthusiasm to answer all questions regarding home maintenance and responsibillity.

Was this review helpful?
Company Response

Thank you Galen. I'm also gratified that you've trusted our company by retaining us several times over the years.

Grant in Toronto
Grant in Toronto
0 reviews Toronto, ON
10/10

Excellent Communication and attention to detail

Phil did a great job and took his time going though our property. He addressed all our questions and concerns professionally and fully.

Phil also encouraged us to be part of the inspection process and welcomed questions and concerns along the way. He takes pride in what he does and wants you to be happy with his work.

Well worth spending the extra money!

Was this review helpful?
Company Response

I truly appreciate your review of our services, Grant. I love my job, and its why I strive to make each inspection exceptional.

Private User
Private User
Private User reviews Ottawa, ON
10/10

30-Day Home Inspection

Phil came to our house to help us with our 30-day inspection. He was thorough, kind, and courteous. He caught things that I never would have in a million years, and just as importantly, he taught us SO much about our own home. We're very grateful for his timeliness (he showed up early and got started before I got there), responsiveness, kindness, and thoroughness. We have already recommended his services to three other homeowners in the area that we know - that's how happy we are with them.

Was this review helpful?
Company Response

It's my pleasure to have inspected your new home, and its gratifying that this has been a learning experience for you. Thank you for your comments.

Pramod in Markham
Pramod in Markham
1 review Markham, ON
10/10

1 Year Warranty Inspection

Very professional , experienced and knowledgeable. He explains in detail everything which is very helpful in maintaining a house. He provides a hard copy and electronic copy of the report instantly working with his team. He also provides summary of deficiency report which we can use for Tarion Warranty submission.
Excellent service.

Was this review helpful?
Company Response

Thanks Pramod. I'm glad you were pleased with our services.

Lindsey Loslo in Ottawa
Lindsey Loslo in Ottawa
0 reviews Ottawa, ON
10/10

new build home insoecton

Mr. Acker was fantastic, not only was his inspection thorough but he took the time to explain what he was looking for and to make sure I knew how to keep everything in good condition. I really appreciated the time he took going over general upkeep and answering my questions along the way.

Was this review helpful?
Company Response

Thank you very much Lindsey. I'm pleased that we helped you with your Tarion warranty claim.

Shawna M in Stittsville
Shawna M in Stittsville
0 reviews Ottawa, ON
10/10

Wish we hired him sooner!

I highly recommend Phil. We used him before submitting our 1-year Tarion Warranty list for a new build and I wish we hired him sooner. He is so thorough, knowledgeable experienced, patient and kind. His report is clear and easy to read. He takes the time to explain all the hows and whys - and explains everything so well that you feel empowered. There were many, many items our builder lapsed on and we would have had no idea. His knowledge of Tarion is especially helpful as the process seemed daunting, until Phil. His support doesn't end with his report. He's there for you through the whole process. It's clear he truly cares about his clients.

Was this review helpful?
Company Response

Thank you Shawna. I would like to touch on one comment you made, which was our support doesn't end when we finish the inspection. Quite often, I have past clients contact me when they've encountered something that has them concerned and would like my opinion. No matter how long after the completion of the inspection, I will be there to listen to your concerns and give you my professional opinion. Some clients have had to initiate a Tarion conciliation on issues that were not getting resolved or didn't provide a satisfactory result. I help these clients get ready for their conciliation meeting, and in some cases, attend these meeting to support issues being reviewed.

Thank you for you review!

AP in Goulbourn
AP in Goulbourn
0 reviews Ottawa, ON
10/10

excellent service

We had a very pleasant experience. The team is professional and knowledgeable. The inspection report was well done, with all the items that were found and will make our job easier for submitting to Tarion. Thank you!

Was this review helpful?
Company Response

Hi AP. I'm pleased that our services met your expectations. Thank you for your review.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Professional, thorough and great to work with!!!

Phil and his team were wonderful to work with. They checked every inch of the house and provided detailed information and instructions. I would have missed MANY important things! Furthermore, they were incredibly polite, professional and just really nice people! They were so organized, right down to their printer! They provided me with all the documents, photos and codes for my Tarion submission. I was very confident moving forward as they took away all the guess work for me. I highly recommend their services - they are worth every single penny and then some!

Was this review helpful?
Company Response

I'm truly pleased that you were happy and satisfied with our services. Thank you so much for your review.

Perlina
Perlina
0 reviews Ottawa, ON
10/10

New Home Inspection

We called upon Acker Home Inspection to inspect two new homes located in separate developments. Phil and his co-worker showed up on time and immediately gained our confidence. His inspection reports were very well written in comprehensible language and he included myriad photos precisely documenting issues.

Phil demonstrates an exceptional work ethic and truly impressed us with his level of knowledge and professionalism. He is incredibly thorough and did an excellent job. During both inspections, we asked many questions and he patiently provided concise information about issues we were unfamiliar with.

We especially want to give props as he truly went above and beyond by repeatedly making himself available post inspection to advise us on several issues in the report. His reports and photos were of great assistance. When contacted, the response to our concerns was immediate. In fact he returned to inspect the repair work and provided another concise, outstanding report with photos of the remaining deficiencies complete with recommendations.

Professional, courteous, honest, knowledgeable, detail-oriented, punctual, patient, reliable, friendly, (we could go on).

Was this review helpful?
Company Response

You're making me blush, Perlina. Thank you for your feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Acker Home Inspection

At Acker Home Inspection, we take pride in performing each inspection with professionalism, integrity, and quality. It is our goal to deliver to you an outstanding customer experience at each point of contact with our firm, including making it easy for you to understand our services, schedule an inspection appointment with us, and receiving a detailed, informative report on the condition of the property you retained us to inspect.
Our service area is Ottawa and surrounding communities, including Kanata, Barrhaven, Orleans, Stittsville, Manotick, Gloucester, Central Ottawa, Arnprior, Carleton Place, Kemptiville, Rockland, Almonte, Russell, and Embrum.

CATEGORIES
Home Inspection
SERVICES
Professional Home Inspections Services for both new home owners and home purchasers. Our services include the use of infrared thermography with all inspections.
SPECIALITIES
Tarion Warranty Claim inspection services. We are Ottawa's leading firm for conducting new home inspections.
WEBSITE
http://www.ackerhome.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
VISA, MasterCard, Cheque, e-Transfer
LICENSES
P.Eng, RHI [Registered Home Inspector],PHPI [Professional Home & Property Inspector], NCI [New Const
MEMBERSHIPS
OAHI, PHPIC, InterNACHI, ASHI, CAHPI
LIABILITY INSURANCE
Yes
DIPLOMAS
B.Sc.EE, University of Alberta 1977
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.