Roofs On Homes A Division Of City 1

Roofs on Homes was overall very pleasant and easy to work with. I had concerns with attic ventilation and leaking in my chimney and reached out to Roofs on Homes through a referral. Took a few weeks to get them to find a time for the first inspection, but from there everything was all good. Chuck was courteous and provided his assessment of what needed to be fixed - his explanations were very reasonable and he's obviously worked in the industry for a long time. Chuck came himself to do the work and he was fast, effective, and also did a pretty great job cleaning up. All of the work on the roof appeared to be done professionally.

The only area where I felt could have been improved is with the installation of some baffles inside the attic - when I went up to take a look afterwards, these seemed just a bit sloppy. There was only one bag of baffle vents brought in, so they were just a few in various areas as opposed to systematically covering the whole attic (partly my fault for not making this specific in our contract), but further, they were all only held to the sheathing with one screw - I inspected one and it fell right off. Granted this was only one part of the job, but this part of work did put question in my mind on rest of the quality.

I've still kept a high rating as the overall experience working with Roofs on Homes was pleasant and the rest of the work appeared well done.

Edit: After a follow up with Danny and Chuck, they came out to look at the baffle installation and went back to re-secure with staples. Bumping from 9star to 10stars based on responsiveness to customers