StrongHouse Inc.

Duct Cleaning
Vaughan ON M9L
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HomeStars  >  Duct Cleaning in Caledon  >  StrongHouse Inc.  >  Duct cleaning
Matt in Caledon
Matt in Caledon
13 reviews Etobicoke, ON
6/10

Duct cleaning

Based on an advertisement for all-inclusive duct cleaning, we made an appointment. I told them we only wanted the services included in the advertisement, but Stronghouse nevertheless "upsold" my wife a "furnace cleaning" package that consisted of opening the front panel to our BRAND NEW furnace and sticking a vacuum hose in (something I do myself all the time). When I pointed out that this was ludicrous, they were chagrined enough to give me a "deal" for this useless additional service. Still, a complete waste of $40.

They also managed to dent one of the metal grates covering an air return so badly that it needs to be replaced. Not impressed. I asked one of the technicians if he could fix or replace the damaged grate, and he managed to slip away and ignore the issue.

Nice enough guys, I just wish they had a bit more integrity when it comes to their treatment of customers.

Approximate cost of services:
$180.00
What could this company do to improve their services?
Not take advantage of unsuspecting customers. Not damage stuff.
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