Hy Grade Steel Roofing Systems Ltd.

Roofing
Guelph ON N1L 1B2
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HomeStars
Roofing
Hy Grade Steel Roofing Systems Ltd.
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83%

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Reviews by rating (past 12 months)

Reviews for Hy Grade Steel Roofing Systems Ltd.

Average customer rating:
8.5 10 (173 reviews)

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Derek in Cambridge
Derek in Cambridge
1 review Cambridge, ON
8/10

Roof

Was surprised at the good value when I get the estimate and went ahead with a deposit. Took longer than I thought to get started and was some delays due to issues with no fault to the company but actual schedules and completion times was disappointing after everything. We really like the roof and other than the crew timing because of there unfortunate bereavement very happy with everything.

Approximate cost of services:
$11,500.00
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Company Response

Hi Derek. Thanks for reviewing your experience with us! Unfortunately sometimes things do come up during the installation process that can cause delays. Whether it be weather-related or life-related, we do our absolute best to problem-solve and find work-arounds in these situations. We are sorry to hear that you were disappointed with the timeline of the installation but are glad to hear you are satisfied with the delivered product. We hope you continue to enjoy your permanent roof for years to come!

mkcripps in Guelph
mkcripps in Guelph
1 review Guelph, ON
10/10

A GREAT ROOF

My old roof was a disaster! With the help of Hy-Grade,I had a beautiful new roof installed. All the neighbours commented on it. I even had two referrals from people wanting a metal roof like mine.

Approximate cost of services:
$13,500.00
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Company Response

Thanks for sharing your Hy-Grade experience with us! It's great to hear you're enjoying your new permanent roof and that you've been able to take advantage of our referral rewards program. We are very grateful for your recommendations to Hy-Grade and look forward to rewarding many more referrals!

Private User
Private User
Private User reviews Orillia, ON
7/10

steel roof

Excellent steel roof. Sheds snow and does not allow ice build up.
Neighbours and visitors comment on how good it looks. I am very pleased with the improved appearance and function of the roof.

Approximate cost of services:
$16,000.00
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Company Response

Hi there! Thank you for sharing your experience with Hy-Grade. The engineering of our roofing system is really what makes it the best steel roof on the market and we are pleased that you get to experience that. We hope you enjoy your worry-free roof for years to come!

Tammy Kreller in Chepstow
Tammy Kreller in Chepstow
1 review Chepstow, ON
10/10

New roof

Our roof was in terrible shape and we really wanted a new roof that looked nice and would be long lasting. We had looked into another company but just loved the look of Hy-Grade. Hy-Grade has earned their exceptional reviews. Our roof is one of the best purchases we've made. I don't worry about the heavy snow on our roof in the winter anymore. Everyone involved from the consultation, installation and inspection were all kind, courteous and helpful.

Approximate cost of services:
$10,000.00
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Company Response

Thanks for sharing your experience Tammy! We are happy that you're enjoying your piece-of-mind and hope you continue to for the next 50 years or more. It's great to hear you were satisfied with the process from start to finish as that is really what we strive for with every customer.

Andrée  in Toronto
Andrée in Toronto
1 review Toronto, ON
10/10

great roof!

From the estimate to the finish product we are very satisfy with our new roof, not only it looks great but the work was done within 2 days , and they cleaned before they left on their last day. The finishing around the edge and the trimming was done to perfection. For the first time in 12 years we haven't had any icicle hanging from the roof and our heating bills when down as well. Great buy , great company.

Andree and Chris from Barrie, Ontario

Approximate cost of services:
$16,000.00
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Company Response

Thanks for the lovely review Andree and Chris! Many of our customers enjoy energy-savings in all seasons after the installation of a Hy-Grade roof so we are pleased you get to take advantage of that added bonus as well. Enjoy your peace-of-mind for the next 50 years or more and we look forward to keeping in touch!

Ziggy in Oshawa
Ziggy in Oshawa
1 review Oshawa, ON
9/10

Roof replacement

Workers were efficient.
A few hiccups along the way, customer service department excellent in correcting slight flaws.
Manager came out after and found some flaws that I didn't notice next day they were fixed.
We are doing a expansion and Hy-Grade will be used again.

Approximate cost of services:
$13,000.00
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Company Response

Hi Ziggy! Thank you for sharing your thoughts with us. We do our very best to ensure that if any issues arise, as they sometimes do, they are resolved in a timely manner. We are happy to hear that we were able to do this for you. We greatly appreciate your business and look forward to working on the next project with you!

John in Smiths Falls
John in Smiths Falls
1 review Smiths Falls, ON
10/10

HyGrade Steel Roof

Admired a HyGrade Roof installation in Smiths Falls.

In the Fall of 2016, we contracted them to install a "Hunter Green" steel roof on our country home and workshop.

The installation took most of two weeks last fall. The did a professional job; the roof is beautiful.

We heat our home with firewood. We noticed a reduction in fuel and a more even heat throughout our home. Our upstairs bedrooms were notably warmer. We are looking forward to an energy savings in air conditioning this summer.

We shopped around but were sold on HyGrade for its appearance and warranty and that it is a Canadian Company that uses Canadian steel.

We are totally satisfied with the purchase.

John and Natalie - Smiths Falls

Approximate cost of services:
$33,000.00
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Company Response

Thank you for trusting in our expertise and sharing your experience with us John and Natalie. The Hunter's Green Hy-Grade looks absolutely stunning on your beautiful home! We definitely pride ourselves on being a Canadian Company. We do use Canadian steel and also manufacture all parts of our roofing system at our headquarters in Guelph, Ontario. We are very pleased that you are satisfied with your purchase and we hope to continue this great relationship for years to come!

Private User
Private User
Private User reviews Oshawa, ON
10/10

Install steel roofing

Hy-Grade roofing installed my new steel roof last fall. Their installers were efficient and courteous and they completed they job in a timely manner. The house has never looked so good! A couple nights ago we had our first torrential rain and the sound was no louder than the previous roof; in fact, it may have been a little quieter.

Approximate cost of services:
$15,000.00
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Company Response

Wow, you have a really beautiful home and now a great-looking roof to protect it for decades! Thank you for sharing your thoughts with us. It is a fear for some that the roof will be louder in severe weather conditions, but in fact, many more actually find that the roof is quieter. The unique strapping system allows a gap between your existing roof and the Hy-Grade roof. Along with providing energy-saving ventilation, the gap also affords sound attenuation. We are pleased that you got to experience this first-hand! Keep enjoying your new Hy-Grade and make sure you keep us updated on your experience!

Mike in Kitchener
Mike in Kitchener
2 reviews Kitchener, ON
8/10

Steel Roof

While I am satisfied with the end result, it took some doing in getting to that point. I feel there was some mis-representation on the part of the salesman in regards to a skylight. Although the issue was ultimately resolved, I felt it should not have occurred.

Approximate cost of services:
$14,000.00
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Company Response

Hello Mike! Thank you for sharing your concerns with us. Issues do arise from time to time but we pride ourselves on our ability to resolve these issues in a timely manner and to the satisfaction of our valued customer. It sounds like after some problem-solving we were able to accomplish this for you as well which is great to hear! Please enjoy your permanent roofing solution and we look forward to keeping in touch!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hy Grade Steel Roofing Systems Ltd.

Hy-Grade Steel Roofing is Ontario's #1 and original permanent steel roofing solution. We have been manufacturing and installing our system since 1988. Its unique design is made for Ontario's temperature extremes allowing for expansion and contraction without pulling on the fastener or wearing the metal around it. Contact us for ...
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