I dealt with Alex Joyce at booking. He was surprisingly flexible. Quote was fast. He broke down the estimate for 3 work items I requested. In the end, he didn't even ask for a deposit and said I could adjust scope as we go, so I could save some money. As is the case generally, I ended up doing and paying for pretty much everything I planned, but the projected flexibility really took the stress out of it. Any reno or home improvement is stressful, and it's rare to feel great after dealing with any contractor.
As the work progressed, Alex came to the site to confirm everything's ok. I'm very pleased with his level of service and flexibility.
The actual painter was good and professional. He did a good job. I'm a demanding customer with high standards, and I did have to make a couple of pointers. He adjusted quickly and the final result met my standards.
I will definitely be using Encore again. Keep up the good work. Remain vigilant about delivering good service, keep your standards high, and hold on to good people.
- Approximate cost of services:
- $1,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Vlad, this is Jon the owner. Thank you so much for the fantastic and detailed review. I know the team really enjoyed working with you. We look forward to the next painting project and we will continue to keep our standards high.
All the best.