Encore Painting Ltd

Paint & Wallpaper Contractors
Toronto ON
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Reviews for Encore Painting Ltd

Average customer rating:
9.7 10 (432 reviews)

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Donna in Toronto
Donna in Toronto
10 reviews Mississauga, ON
10/10

Refinishing kitchen cupboards, interior and exterior painting

Encore was quick with a reasonable quote and did a fabulous job on schedule. Ali was a joy to work with and the cupboards look like new, it’s like having a brand new kitchen. I have already recommended Encore to friends and will definitely use them again in future.

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Company Response

Thank you for the review and recommending us! Kitchen cabinets spray can really give your kitchen a face lift. Can't wait for our next project together.

Lauren
647.248.3216
www.encorepaintingltd.com

R.Mi from Etobicoke
R.Mi from Etobicoke
13 reviews Toronto, ON
1/10

Catastrophic Paint Project

Alex came to quote me on a basement apt paint job. After discussing some possible add on repairs, I decided to stick to painting and some small handyman work (change light fixtures, dr handles, hinges). 3 painters and their supervisor Lauran arrived. After discussing the scope of paint and drywall prep, the crew got started. The agreement was that they would work on site for 2-3 days, I dropped off some fixtures that the lead paint guy said he would be able to handle. On the last day I did a quick walk through, and noticed a number of issues-- including much of the handyman work I was paying for, not completed. Shocked I contacted Lauren. They returned a day or so later. I spent the time to mark with tape all the issues: A missing wall mirror, a section of a wall unpainted, paint on outlets, blinds, laminate flooring covered a paint splatter, frig, sink, washing machine, plumbing, unfilled cracks/holes and the list goes on. It was like they 'painted' with their eyes closed. Lauren apologized and was willing to hear me out. The painters on the other hand, not so much. The lead guy became extremely irate. As we moved from one issue to the next, he became agitated. Before I was able to walk through everything with them, the painter did something that scared the crap out of me. He pretended to punch a wall with both hands-- I guess out of frustration, anger?????.... I don't know. As soon as that happened, I requested to have the painter leave the property asap, and never to return.
As there was still repairs needed, Lauren arranged to have 2 different painters return on another day. After 2 additional days to fix everything the first crew did, everything was finally done -- 2 week after the initial start date.
The final product still required some scrubbing and paint removal from various spots, but I decided I would do that myself. A few days later I got a new invoice from Lauren. Due to the additional days of work needed in the unit, the new total was $3600+. I was surprised to have to explain why I was not going to pay the new amount. In the end I paid $3200 +.
NEVER AGAIN! WHAT A NIGHTMARE!

1 of 1 people found this review helpful.
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Company Response

Dear Rose,

This is Jon, I’m the owner of Encore Painting and I’m personally writing you to let you know that I’m very sorry to hear about your experience and that we offer our sincere apologies. We do not take any negative customer feedback lightly because Encore not only prides itself on its reputation for outstanding customer service but more importantly, we rely heavily on our customers’ feedback to maintain the high ratings we’ve been proud to hold here on Homestars. We regret that we were not able to meet our usual standards when it came to your project.

With that said, the incident you detailed is unacceptable and I can assure you this has never happened before in Encore’s 12 years of business. The painter is extremely sorry and will be taking a leave from the company. We will also be retraining all members of the Encore team on customer service and onsite conduct.

If you’re open to discussing this offline, I would be very appreciative of the opportunity to speak to you. I can be reached any time at jon@encorepaintingltd.com.

I hope to hear from you and I thank you for taking the time to share your experience with us.

Sincerely,

Jonathan Sarafinchin

To the readers, if there any questions regarding this review, please also do not hesitate to reach us at 416-670-6589 or info@encorepaintingltd.com

Michelle in Toronto
Michelle in Toronto
1 review Ajax, ON
10/10

Whole house painting

We were in a rush to get the interior of our whole house painted to get it up for sale, and from the first phone call with Lauren to the last brush strokes by George and Lorenzo, we were thrilled with Encore Painting! Lauren responded to our request for a quote quickly, and was able to schedule the job for four days later!! George and Lorenzo were so friendly and they worked long days to get the job done on time. We will be calling Encore to paint our new condo! Thank you, Lauren and team!

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Company Response

Thank you for the review! We will always meet deadlines to help sell a home. Looking forward to our next project together.

Lauren
647.248.3216
www.encorepaintingltd.com

Private User
Private User
Private User reviews Toronto, ON
10/10

Pre-Home Sale Painting

Encore was incredibly professional and did a great job on our home. Their team was friendly and efficient and left the place looking great. Would absolutely recommend them!

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Company Response

Thank you for the review! Good luck with the sale of your home.

Lauren
647.248.3216
www.encorepaintingltd.com

Private User
Private User
Private User reviews Mississauga, ON
10/10

Great job for a great price

Encore Painting did a solid job staining garage doors, painting exterior steel door, and painting our basement. This was their second job with us and we remain loyal customers! Thanks guys!

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Company Response

Thank you for the review! Happy to have you as a returning customer. Enjoy your freshly painted exterior.

Lauren
647.248.3216
www.encorepaintingltd.com

LC in Mississauga
LC in Mississauga
0 reviews Toronto, ON
10/10

Full Condo Re-Paint

Encore was a pleasure to work with. I was happy with the quote provided and the different paint options suggested. They did a great job in patching various holes in the walls, and in particular one very large fissure that went from floor to ceiling. Excellent work. I wouldn't hesitate to reach out to them again for my next paint job. Thank you!

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Company Response

Thank you for the review! We always offer colour suggestions or we can set you up with Sherwin Williams or Benjamin Moore for a free colour consult. Looking forward to our next project together.

Lauren
647.248.3216
www.encorepaintingltd.com

Private User
Private User
Private User reviews Mississauga, ON
10/10

Yes owner

Encore was a very cost effective solution to my painting needs they were fast and they got the job done!

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Company Response

Thank you for the review! We pride on being efficient and meeting all your deadlines. Looking forward to our next project together.

Lauren
647.248.3216
www.encorepaintingltd.com

Private User
Private User
0 reviews Toronto, ON
10/10

Condo painting!

We are very pleased with the paint job completed in our condo! Professionals with attention to detail. The condo looks and feels brand new. Definitely I’d use (and recommend!) Encore Painting again!

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Company Response

Thank you for the review! Glad we were apart of your 1 day condo transformation. Can't wait for our next project together.

Lauren
647.248.3216
www.encorepaintingltd.com

Private User
Private User
Private User reviews Toronto, ON
10/10

Bedroom and Bathroom Painting

I have used Encore several times and they have never disappointed me. They are always professional and take the time to clean up after the project is done.

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Company Response

Thank you for the review! We take pride in making sure we leave our work space exactly how we found it with freshly painted ceiling, walls & trim. Looking forward to our next project together.

Lauren
647.248.3216
www.encorepaintingltd.com

Private User
Private User
0 reviews Toronto, ON
10/10

Great company!

HIGHLY recommend hiring encore painting! From start to finish they went above and beyond and did an unbelievable job!!

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Company Response

Thank you for the review. Happy to hear about your experience with us and we always try to go above and beyond. Love your new powder room look.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Encore Painting Ltd

Interior Painting
We understand that we are guests in your house. The utmost respect is paid to maintaining an environment that is as safe and clean as possible.

Preparation
We use clean plastic drop sheets on all furniture.
Durable canvas drop sheets cover the floor.
During sanding, plastic sheets will be taped over entrances to contain the dust.
If requested by customer, all holes and cracks are filled and feather sanded to ensure all edges are smoothed.
Finish Coat

Top grade paints are applied to ensure quality and a job that is washable and durable.
All cut lines and edging are neat and clean.

Commercial
We know that your company’s appearance leaves a lasting impression with your clients, and with the help of experienced painters, you can make it a great one. We understand that work must go on in the work place so we endeavour to work around your business schedule. We do this by painting one room at a time or scheduling weekend work to make sure your business is not disturbed.

No VOC (volatile organic compound) paints are used, keeping office air fresh and healthy for all employees. From start to finish, your commercial painting project will receive attention to detail that only experience can offer.
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Exterior Painting
Proper preparation of any painting project is the ground work to ensuring a long-lasting, quality job. With this in mind, our painters will:

Thoroughly power wash entire exterior surface if requested, or the project requires it
Cover all landscaping, bushes, driveways and other non-painted areas as required
Seal all cracks in wood, brick or stucco to seal out moisture
Hard scrape to remove all loose and peeling paint
Light sand all scraped areas to take some of the edges off
Provide optional feather sanding, using power sanders and additional hand sanding which leaves no edges where the previous layers existed
High grade primers are applied to the thoroughly prepped areas to seal in bare spots. The Finish Coat is what seals the thoroughly prepped surface and is what gives the fresh look that you and your neighbours will admire. Top of the line Sherwin William, Homestead House and Benjamin Moore paints are typically used to ensure a quality, long lasting job. Even paint coverage is done to provide visual consistency.

Exterior painting serves two important functions:

Protect your investment. Nature’s elements, like UV rays, moisture and Canada’s gruelling winters take their toll on exposed brick and wood over time. It is much more cost effective to prepare the surface and re-paint than to have to replace the material. The second is to provide an aesthetically pleasing finish to your home.

Pride of ownership is evident in many neighbourhoods. The best way to achieve that is that have your biggest investment looking fresh and updated.
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Pressure Washing
In addition to painting, we offer pressure washing, which is used for freshening the siding and decking of your property. Many types of mildew, mould and other foreign substances can grow on and around buildings. Pressure cleaning will revitalize siding and wood surfaces making them look new again. These are also used for preparing them for their new finish.

Pressure washing technology combines your household water with environmentally friendly cleansers designed not only to clean, but to deter future mildew growth. Our cleansers are biodegradable and safe around gardens and trees.

This cleaning will be followed by a high pressure rinse to remove the detergents and any remaining dirt, mold, mildew, and peeling paint.

CATEGORIES
Paint & Wallpaper Contractors
WEBSITE
http://www.encorepaintingltd.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
E - transfer, cheque or cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Exterior: 2 year guaranteeInterior: If something fails due to workmanship we will come back and fi
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.