My gas oven was not lighting. I used a toaster oven for about 2 months until I finally had time to research & call someone close to Oakville. I followed the previous reviewers advice and called Cascade Appliance Repair, they were willing to come within the next 2 hours, but I made an appointment for the next day. Steve arrived on time and was finished in a half hour. Very pleased with the prompt, efficient service & will keep their business card handy. He was "dog-friendly" as well, with my 12 yr old husky.