Have called on Steve & Linda a few times now. First interaction was perfect for a broken dryer. They explained the visit cost, hourly rate, expected visit time, and what some options may be. Showed up on time, found the issue efficiently (broken rollers for the dryer barrel), put it all back together and cleaned up. Reasonable price. Great conversations also!
Called them a second time for a dishwasher repair, with short explanations they were guessing the issues and showed up (again when they said, or even 3 minutes early) and fixed things at a reasonable price.
Yesterday (weekend) our washer had a F02 error code- not draining. Family was worried about this one, as laundry needed to get done. Linda talked me through an easy idea to get the door open, and convinced me I could probably also check the filter. Not a handy guy, but did it - and IT WORKED!! Got a little wet, a little stinky, a little dirty to clean out that filter and what had accumulated there over the past 9 years - but also rewarding to do it myself too.
Thank you both so much for what you have done to help around here the past few months. You are the only place I would call if I needed more help. I appreciate your honesty and fair / reasonable pricing.
...and Merry Christmas!!! Here's hoping nothing else breaks down before the New Year!!!
- Approximate cost of services:
- $300.00
- Company Response
Thank you for the kind words Kurt. I am happy that Steve was able to fix both the washer and dishwasher. Even when you got in touch with me Saturday night, and Steve was not home, I was able to walk you through the "rip cord" door release when the washer failed to finish the cycle
As much as I have enjoyed our chats while Steve works, I hope you don't need to see us for a few months! Happy New Year