Without a hesitation A and Y Plumbing is the best plumbing company that I have every dealt with. I have used them on more than one occasion and they have consistently provided excellent, high quality work at very competitive prices. Their knowledge is superb and they even assessed a job I had done by another plumber (before discovering them) noting the short-cuts that were taken by the other plumbing company, which I am still upset about, since they were recommended to me by Direct Energy. Our home was affected by flooding rain on July 8th, 2013 along with many Toronto homes. Our basement was flooded and I was concerned about the extent of plumbing repairs that needed to be done to prevent future flooding. I thought the whole exterior wall needed to be re-sealed and the weeping tiles needed to be re-installed. Andrey from A and Y Plumbing assessed the basement water damage and even performed a simple test (that I witnessed) to determine what needed to be fixed before providing the quote. Andrey asked questions to help direct his assessment of the issue. He assured me that if I decided to make repairs only the window well and the surrounding area needed to be repaired, explaining in detail how the damages had occurred. It is refreshing to meet honest plumbers who sincerely care for their customers. Pictures speak volumes about the great job that was performed by A and Y Plumbing. I just wish I had taken before pictures to show how much work was done. A and Y Plumbing definitely went the extra mile, even involving another company to confirm that the gas line was not as concern for the job. Andrey even assured me that if the area begins to sink over time to simply call A and Y Plumbing and they will add more gravel; evidence that they care for their customers even after the job is done. I highly recommend A and Y Plumbing for your plumbing needs and I will definitely contact them for ALL my future plumbing repair needs. If I were possible I would get them a rating of 11 out of 10.
- Approximate cost of services:
- $1,850.00
- Company Response
Hi Ben, thank you very much for this review. We truly care about our customers satisfaction. To us, our company is not just an ordinary job, but a way of making our customers happy. We will always be there to assist you, since we know that a comfortable home is one worth living in.
Sincerely, Alex