Advanpro Furnace & Duct Cleaning Ltd.

Heating & Air Conditioning
Calgary AB T2Z 4G9
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Alex from Calgary
Alex from Calgary
2 reviews Calgary, AB
9/10

Duct and vent cleaning

Today I had the ducts and vents cleaned in our home. First of all, I was pleased to be able to have the job done just 2 days after I called. The team of Benji and Chris were very helpful, polite and friendly, and I am pleased with the work they did. They protected the house with cloths and manoeuvred the tools carefully (as there were still some piles of furniture, etc to work around, due to recently completed renos. The cold air intakes were not fully screwed back in place but I suspect that was because they were worried about threading the screws. They arrived within the time frame I was given (from 8:00 to 4:00) but next time I would prefer a phone call just before so that I could do a couple of last minute preparations, such as moving a vehicle. Not a complaint, just a comment for future consideration. One final note: I was surprised the bill included a service call charge as well as the standard charge for a cleaning, as I thought that would be included but it also could be because Benji had to clean out quite a few dead spiders and webs from the furnace. Overall, good job.

Approximate cost of services:
$343.00
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Company Response

Thank you for the positive review Alex! We are pleased to hear that Benji and Chris did a good job and you were happy with the cleaning. Most of our jobs are scheduled in specific time slots but we do at times add extra jobs if the customer wants it done sooner then our next available time slot. It appears you were one of those jobs and the techs should have called in advance to let you know when they would arrive. We will discuss this with them so that the same thing doesn't happen in the future. Please give us a call the next time you are in need of any furnace cleaning and/or servicing.