The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB
Write a Review
Write a Review


HomeStars
Plumbing
The Gentlemen Pros Plumbing, Heating & Electrical
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1172 reviews)

Sort by

jessf
jessf
2 reviews Edmonton, AB
10/10

Bathroom Drain Auger

From the moment Dave arrived at our home, he was friendly, polite and courteous. In less than an hour, our bathroom sink that had stubbornly refused to drain was working properly and we'd completed a home inspection on all of our other drains/laundry machines/furnace. I couldn't be happier with the service we received, or the friendly attitude of everyone we dealt with at the company. I really can't recommend them highly enough!

Approximate cost of services:
$310.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi James, we're glad to hear that Dave exceeded your expectations! I will make sure to let him know he comes highly recommended :D

davetsang in Calgary
davetsang in Calgary
5 reviews Calgary, AB
10/10

Tankless Water heater flush

Wayne came in and did a very professional and very efficient flush of our Tankless water heater. Prices were very reasonable when compared to other companies and Wayne was very thorough with a free inspection of other issues related to plumbing around the house. Will use again for future service work

Approximate cost of services:
$672.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Dave, we're happy to hear that Wayne did an excellent job for you! I will make sure to let him know you are happy with his work. :)

Private User
Private User
Private User reviews Calgary, AB
10/10

Water heater, shower leak

Easy to make appointment and at convenient time. Arrived on time, checked and replaced water heater; rebuilt shower taps. Jobs were completely explained in advance with recommendations for humidifier fix. Did a very clean job.

Approximate cost of services:
$2,400.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi there, we're happy to hear you had a great experience with our company!

Private User
Private User
Private User reviews Calgary, AB
10/10

Install new kitchen tap

I read the reviews and decided to give these people a try. I had a good experience and Steve, who installed my tap, was very pleasant and did a good job. I will likely use this company again.

Approximate cost of services:
$380.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi there, thanks for the great feedback! I will make sure to let Steve know you are happy with his work. :)

Kimberly in Calgary
Kimberly in Calgary
1 review Lethbridge, AB
10/10

Kitchen sink not draining

We had Ashton come over to my parents place for kitchen sink auger. Ashton gave us options before he strated any work. We picked one and he went to work. He even clean up after him self. Very friendly, professional service. Will recommend to everyone in need of a plumber.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Kimberly, so wonderful to hear reviews like this one – and thanks for the recommendation! I will make sure to let Ashton know you are happy with his work. :)

Private User
Private User
Private User reviews Calgary, AB
1/10

Flange repair

We purchased a new toilet and upon removing the old one, we noticed that the toilet flange was cracked and needed repair. It cost over $500 to replace the flange! For that price, they didn't even install the new toilet. The service guy said that would be extra. We paid the fee quietly as he was already there for the service call. Not only is that price ridiculous but feels like an absolute violation. I am horribly disappointed in this company and would NEVER use them again nor recommend them to anyone!

Approximate cost of services:
$500.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi there, we're happy to resolve this issue as we strive for 100% customer satisfaction! Please give the owner Brham Trim a call to discuss (403) 204-8012.

Barb from Camrose
Barb from Camrose
2 reviews Camrose, AB
10/10

Hot water tank repair

Woke up on a Sunday to no hot water. Called the 24 hour phone line and requested service. Charlie was dispatched to our home in Camrose the next day. He was very pleasant, professional, and courteous. He fixed my problem to my satisfaction and pointed out some things that I was not aware of. He answered all my questions. Thanks Charlie!!

Approximate cost of services:
$493.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Barb, so wonderful to hear reviews like this one. I will make sure to let Charlie know you are happy with his work. :)

Lorna in Stoney Creek
Lorna in Stoney Creek
1 review Hamilton, ON
10/10

bathroom & kitchen

The service gentleman, wayne was curtiious & polite. He explained what was to be done & he completed the work with great patience and professionalism. He was a great listener as he made recommendations and he completed them as I requested. I would highly recommend him to do a great job

Approximate cost of services:
$2,059.00
2 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your compliments Lorna! Wayne will be pleased to hear that you were very happy with his work and professionalism. Call again anytime you need us.

Private User
Private User
Private User reviews Edmonton, AB
10/10

repairs in kitchen and bathroom

Charlie was prompt, courteous and helpful. He looked at the issues giving us problems and then respected the choices we made on which repairs we felt were necessary. He replaced the spout in the main bath and installed a new faucet, which we supplied, in the kitchen sink. This required sawing out the old connections which had seized. We think we're pretty handy at repairs but there are some things that are really better left to the professionals. Great job! And no more drip under the sink.

Approximate cost of services:
$629.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for entrusting our technician Charlie with your kitchen and bathroom repairs. We train our technicians to listen to our customers needs and it sounds like he did exactly what you required of him. Call again anytime you need us. :)

Homeowner 21 in Olds
Homeowner 21 in Olds
1 review Olds, AB
9/10

Furnace

Pleasant and efficient service every time! Furnace maintenance, and new thermostat installation. Next day service. You can't beat that.
Have used them several times in the past and every encounter has been equally satisfying. You may pay a little more up front. But I've never had to call them back to redo anything.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your review. You did not mention which technician helped you this time, but if there is anything of note we can do to earn your 10 stars, we would be very happy to hear from you. :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
Diamond Club, Platinum Club
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.