The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB
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The Gentlemen Pros Plumbing, Heating & Electrical
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93%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1171 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

All the house inspected and issues addressed professionally

I called the company to address a small leaking in the laundry room from a faucet, and the plumber found some other leaky sectors and possible future problems in the house that I was not aware of and I saw clearly the problem. Very happy to have them inspecting my home yearly. They have never disappointed me.
The amount paid includes many items fixed.
Today I had Clifton working at my home and checking the work done many times before leaving my home. Thank you.

Approximate cost of services:
$1,800.00
2 of 2 people found this review helpful.
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Company Response

Glad to hear everything went well! And thanks for the great feedback!

Private User
Private User
Private User reviews Kamloops, BC
6/10

Hot Water Tank Replacement 40 gal

Found the book rate very high probably $300 to $400 above market for a 40 gal tank. It is was a White and Bradford Canadian made tank. The cold water line is not plumb from ceiling to the tank top a bit off cantor. It was like that on the old tank and was not fixed. Probably twenty extra minute job to cut and re soder. A one year guarantee which is minimal. Hope I do not have to use it. Installer was friendly and experienced.

Approximate cost of services:
$1,638.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi there, I'm sorry we didn't leave you 100% satisfied. Please give Ashley in our customer care department a call so we can work on improving your experience. (403) 333-6589.

Private User
Private User
Private User reviews Calgary, AB
10/10

Hot Water Heater/Toilet Installation

Our hot water tank failed this morning. We goggled and found 'The Gentlemen Plumbers on the Internet. We called them about 8:15 and the lady who answered told us that she could get a plumber to our home between 10 and 1 I had to go to work. The lady called my wife back at 9:00 and asked if it would be OK if someone came sooner [WOW!] of course my wife agreed. When I came home around 11:15 Wayne M. was waiting for me. He already had explained the alternatives for the heater to my wife. I learned he had arrived at 9:30. He was dressed very professionally in a shirt and tie. He went over the alternatives with me. Wayne had already replaced some of the parts of the old heater but it still didn't work Rather than throwing good money at the old heater my wife and I decided to buy a new heater rather than trying to fix the old one.

Wayne then worked continuously [no breaks] in removing the old heater and installing the new one. During this time we also decided to replace the toilet downstairs with a new one which Wayne also did.

Wayne was very pleasant , professional and hard working. When we need some other plumbing work to be done we will be calling The Gentlemen Plumbers for sure and we'll be asking for Wayne first.
We really like the idea that Wayne had all the parts needed to do the 2 jobs in his truck.

We also liked the lady we first talked to on the phone. She was also very pleasant, polite, professional and she explained the terms and conditions very well to us.

All in all it was a nice experience for us to deal with such a well-organized professional company as The Gentlemen Plumbers. We highly recommend them to others.

Approximate cost of services:
$2,900.00
2 of 3 people found this review helpful.
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Company Response

Thanks for the great feedback! We're very happy to hear that both our Call Center and our Service Technician made such great impressions! Cheers!

Private User
Private User
Private User reviews Airdrie, AB
10/10

Camera inspection

I am a busy realtor with limited windows for waiting. We booked a home inspection and last minute my clients wanted a sewer line inspection. They were the only company who could give me a short window to wait and a time on such short notice. Was I ever relieved to see them show up exactly when they said they would. They did the scope they were sent to do, and helpful in pointing out a few deficiencies in the plumbing system. Worth their weight in gold for this client. A big thumbs up!!!

Approximate cost of services:
$0.00
2 of 3 people found this review helpful.
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Company Response

Thanks for the wonderful feedback! We're so happy to hear that everything turned out great.

Private User
Private User
Private User reviews Calgary, AB
10/10

Garburator install, quote on shower install, review water softener operation, review hot water heater maintenance, inspection report

Wayne Musgrave has helped us previously and it was a pleasure to have him work with us again, this time in a different house. We just moved into it on Nov 3.
Wayne provided quotes on a garburator install and a shower install. I have deferred the shower quote and had Wayne install the new garburator. He explained the options, pricing and warranties. He is fast, neat and thorough, and explained how it will work and how to maintain it.
Wayne did a great job for me in explaining the operation of the water heater, humidifier, water softener and was very detailed in the home inspection. All in all, Wayne did a great job and I look forward to working with him again.

Approximate cost of services:
$1,250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 3 people found this review helpful.
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Company Response

Thanks for the amazing feedback!

Chris in Calgary
Chris in Calgary
3 reviews Calgary, AB
10/10

Leaking Toilet

Wayne came out on time in evening and from beginning was extremely courteous, and very thorough. Explained all options available then completed task promptly and fully. Very pleased certainly recommend company and will request Wayne by name for future service.

Approximate cost of services:
$233.00
2 of 2 people found this review helpful.
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Company Response

Hi Chris, We're so glad to hear Wayne made such a great impression! Thanks for the great feedback.

Victor in Edmonton
Victor in Edmonton
1 review Edmonton, AB
10/10

Furnace repairs

Awesome service!!! Came at the time that they specified. The technician Greg was very knowledgeable and professional in his services. I would highly recommend this company to anyone who needs reliable work done at a fair cost.

Approximate cost of services:
$178.00
2 of 2 people found this review helpful.
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Company Response

Hi Victor, it's good to hear that Greg did an awesome job! And thanks for the recommendation! :)

Chris in Calgary
Chris in Calgary
1 review Calgary, AB
10/10

Clogged drain backed up; humidifier sale and install

Great people. Great service. Took what seemed like a big job and took the time to find the real problem, explaining everything, and helping us fix what was needed at a good fair price.

Approximate cost of services:
$1,500.00
2 of 2 people found this review helpful.
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Company Response

Hi Chris, we're glad to hear you had a great experience with us. :)

Private User
Private User
Private User reviews Edmonton, AB
10/10

kitchen drain, tub tap

Excellent knowledge and workmanship, extremely professional. We had Dave here to unclog our kitchen drain, and as a second thought once he was here, check our bathtub tap. Spectacular work start to finish fixing both issues. Doing a free house inspection afterward, he found our furnace had wrong size filter, which was installed by a different company when our furnace was replaced this year. Thank you for correcting what other companies missed. Usually we are reserved with our reviews, but in this case we would recommend this company in an instant.

Approximate cost of services:
$478.75
1 of 1 people found this review helpful.
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Company Response

Hi, we're happy to hear you had a great experience with our technician. We'll be sure to keep up the good work! :)

jessf
jessf
2 reviews Edmonton, AB
10/10

Bathroom Drain Auger

From the moment Dave arrived at our home, he was friendly, polite and courteous. In less than an hour, our bathroom sink that had stubbornly refused to drain was working properly and we'd completed a home inspection on all of our other drains/laundry machines/furnace. I couldn't be happier with the service we received, or the friendly attitude of everyone we dealt with at the company. I really can't recommend them highly enough!

Approximate cost of services:
$310.00
1 of 1 people found this review helpful.
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Company Response

Hi James, we're glad to hear that Dave exceeded your expectations! I will make sure to let him know he comes highly recommended :D

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
Diamond Club, Platinum Club
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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