Securtek

No one responded to my triggered alarm. Also when my phone line went down my previous monitoring services would call on my cell to see if the line might have been cut.
Calling the monitoring station is useless. You will be on hold for at least 10 to 20 minutes, guaranteed!

One of the most dysfunctional companies I have ever seen in my entire life. Astoundingly terrible service. I truly do not understand how a company can possibly be this incompetent. To try and write out my entire experience, which involves a continual string of momentous and mind-blowing errors, would take all night. Go with any other company. I'll leave it at that

Try to call their office, you will find that one lady picks up for the reception, technical support, and for administration.

It's a one woman show!

Customer support might take a week to get resolved...since you are typically sent to voicemail.

Installations can be done by yourself, but why pay for the middle man, like Batthika? They do not have all the best hardware out there either.

The only good thing is that the security company that does work with you is Securtek (Canadian owned and very good). Try to find someone else who works with Securtek.

hey brother u did great work i am using this from more than 10 years and ur cameras are jst outclass it never goes down and i never faced any problem...... u ppl jst did a great job brotehr....

Terrible company to do business with. Called in to cancel my service because i sold my business and according to them i signed another 3 year contract?!
They wanted me to pay out $759 to cancel the contract but couldnt provide me the document i "signed". after i told them i was going to take them to court they stopped calling my home,work,business phone everyday

Will never do business with this company again.

We test the response time occasionally and today it was more than 5 minutes again. The person who phoned today was Jason. This slow response time has been going on for a long time. We have been subscribers for a long time and we are thinking of switching to another carrier.

I'm very satisfied with this alarm service. Excellent monitoring services.
I got it for my office in Mississauga.
Keep up the good work. They have good technicians and sales representatives too so i would recommend it definitely.

Excellent monitoring as well as excellent customer service. Always receive call when alarm trigger. Technician did awesome job. Trained me very well after finish the job. absolutely no complaint. Like to recommend everyone.

I've been using Securtek as my alarm company for 3 years. My contract has now ended but I have happily renewed it with them due to their excellent customer service. They are always willing to go above and beyond to help out. The Technicians and Sales people have an excellent knowledge of their product and I would certainly recommend Securtek Alarm systems to anyone who is in the market for one.