Having just moved into a house with vents looking none too clean (and I have dust allergies and asthma to boot), I decided to get someone in to clean them ASAP. I settled on Modern Purair though in the back of my mind, I thought these companies are probably "all the same". I requested an estimate via their website, and received an email reply within the hour. When I had an additional question, a nice lady named Hollie called me right away. Impressed, I booked an appointment and waited to see if the trend would continue. On the day of cleaning, Luke, the technician, was stuck in traffic (if you live in Metro Vancouver, you'd know how horrific the traffic can be), but he did call me to let me know. In any case he arrived just a bit later than the original time and immediately got down to business. He was courteous, professional, and explained exactly what he's going to do. For my house the job took just over 2 hours and it might be purely psychological, but I swear I was breathing easier afterwards. 2 days later I received a follow-up phone call from them just to make sure I was happy with everything. Perhaps anyone can do duct cleaning, but Modern Purair sure knows customer service on top of that.
- Approximate cost of services:
- $300.00