The Renovators of Canada

General Contractors
Markham ON L3R 5B4
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General Contractors
The Renovators of Canada
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Reviews for The Renovators of Canada

Average customer rating:
9.1 10 (151 reviews)

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Charis J.
Charis J.
1 review Kitchener, ON
10/10

Complete Basement Renovation

The Construction Manager on our project, Dan McCauley, made our project seem very stream line and simple.
The team members that tore out our old flooring, drywall, baseboards ect, and reinstalled all of our basement finishes were absolutley amazing, and respectful.
I would highly recommend Dan and his team to anyone looking for a renovation.
My master bathroom will be next!!
Thank you T-ROC!!

Approximate cost of services:
$17,000.00
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Company Response

Thank you Charis, we enjoyed working with you. Enjoy your new space! Dan and the T-ROC team.

sturgeonfamily in Hamilton
sturgeonfamily in Hamilton
2 reviews Hamilton, ON
8/10

Kitchen

Perry team is very exceptional when I came to doing our Kitchen From the initial consultation to the end product I found the team respectful and efficient. I will indeed use them in the future

Approximate cost of services:
$55,000.00
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Company Response

Thank you for the business! We really enjoyed working with you. Enjoy your new kitchen! Cheers, Perry.

Judy and Brian Walker in Markham
Judy and Brian Walker in Markham
2 reviews Markham, ON
10/10

Basement Renovation

We recently decided to renovate our basement. Everyone hears horror stories about renovation nightmares. We were extremely cautious and commenced a thorough search of the best company to work with. As huge fans of Bryan Baeumler one of his recommendations was The Renovator’s of Canada (T-ROC). We interviewed 5 companies and after speaking to many prior customers, we made our final choice and selected T-Roc. They were extremely professional and easy to deal with and their customers raved about them and their work.
We had extremely high expectations and T-Roc not only met them, they exceeded them. Dennis was our contractor and our go-to man. Dennis is an awesome contractor and an exceptional person. He is extremely personable and professional. He is so easy to talk to and he listened to all our questions and concerns. He certainly has a lot of expertise in the industry and always found solutions to any questions or problems that occurred. Dennis would respond to all texts immediately, he was always available when we needed him.
Dennis had an incredible team and in particular his right hand man, Siamak. Siamak is an incredibly humble, sweet man. He took great pride in his work and made sure that we were satisfied. All the trades people that came through our home were fantastic, real experts and perfectionists at their particular skill.
The office staff, Amany was also a pleasure to deal with. She always asked how everything was going and if we were happy.
We had one situation that arose that Dennis thought was best dealt with by Perry, the owner of the company. Perry was unbelievable; he carefully listened to our concerns. He wanted to know what we thought the solution should be; we offered our suggestion and without hesitation Perry immediately agreed to our solution and made us very happy. We were truly blown away that he agreed to our solution so quickly. Perry is an incredibly decent individual and it is obvious that customer satisfaction is very important to him and his company’s reputation. We are still in awe of how he handled the situation.
We recently had our furniture delivered and the delivery men actually commented on the quality of our basement. They said that they have seen a lot of basements but ours stood out because it was noticeably well done.
We will ONLY use T-Roc for all our future renovations. We are 100% satisfied customers! We highly recommend T-Roc and especially Dennis and his team for all your renovation needs.
Judy and Brian Walker

Approximate cost of services:
$65,000.00
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Company Response

Thank you Judy and Brian. We appreciate your kind words. It was a pleasure bringing your basement to life. I know you will enjoy a lot of family time down there and create some wonderful memories. We look forward to the next project!

All the best,
Dennis

Private User
Private User
Private User reviews Markham, ON
10/10

Basement Renovation

I found T-ROC on the Brian Baeulmer Approved website under contractors. I'm so glad that we did. Sean and Jeff were very professional and treated our home with respect. Our basement turned out amazing. I would highly recommend this company. I'm a very picky person, so for me to say they were good is a big complement. Thanks again, Paula & Joe

Approximate cost of services:
$12,400.00
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Company Response

Hi Paula, It was a real pleasure working for you and Joe! We strive for perfection at T-roc, and we are very happy that we met your expectations.
Thanks again for choosing us, and we look forward to working with you on your next project.
Sean

ryan from Markham
ryan from Markham
2 reviews Markham, ON
10/10

Basement, Kitchen, Living Room, Dining Room- more to come

i first called TROC to give me a quote on restoring the basement of my newly purchased home that was ravaged by a flood. Perry, the owner came, and we clicked instantly.

i hired him the next day to redo the basement.

We had planned to use another contractor for the rest of our work, but after a few days with TROC, we told him to take a hike and went with TROC to do everything. Basement, Kitchen, Living Area, Upstairs Den to bedroom/walk-in closet conversion. We have since had them back to re-do our dining room, and they will be back in the spring to do some further work.

Their work is excellent, but what goes ever and above that is that these guys are personable, and the service continues after the job is done. The slightest issue (there will always be things that settle and need patching etc) one text or phone call, and they will make an arrangement to come out and take care of it.

Perry.
Dennis (the ultimate site supervisor!!)
Diana.
Jeff.
John (the man is a not a carpenter, he's a magician)

The above names are the people who went over and above the call of duty during our job, and after.

i have zero issue recommending TROC, and have had several prospective clients walk through my home to see their work in person.

Approximate cost of services:
$100,000.00
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Company Response

HI Ryan, Thank you for the kind words. It is always a pleasure and plenty of fun when we are doing your projects. We look forward to the next one!!
Dennis

shirley.ruuskanen
shirley.ruuskanen
1 review Aurora, ON
9/10

Bathroom renovation

It was a complete bathroom Reno and we were happy with the results, there was a little misunderstanding half way through but it all worked out.

Approximate cost of services:
$10,000.00
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Company Response

Hi Shirley, Thank you for your business. We appreciate your patience in working with us, we do strive for customer satisfaction and work hard at creating a positive experience. Enjoy your new washroom! Todd.

Heidi in Markham
Heidi in Markham
3 reviews Markham, ON
10/10

Bathroom Renovations, Kitchen Ceiling

If you are looking for a high quality, customer focused company than look no further. The Renovators of Canada exceeded all of our expectations from start to finish. It began with Todd who was very patient explaining each line item on the detailed quote. He spent a lot of time with us and we were very comfortable and trusted that this company was the right choice. Before the project began, we were introduced to Dennis who would be our site supervisor/project mgr. Right from the start we knew Dennis was a true professional. He had great suggestions and made the entire process pretty much stress free. He was always available when needed and his response time to calls or text was within minutes. Can't say enough about him and his great team which included Dave, Ryan, Symak, Sean and anyone else that was missed. This group is one of the hardest working teams I have come across. Never late, always on time, focused on the task at hand, quality craftsmanship, personable and they always left our home spotless. So much so, that the first day of demolition my husband asked if they had even been here.

This is a trustworthy and customer loyal company. We are delighted with our new bathrooms and kitchen ceiling. It has breathed new life into our home.

Don't hesitate to contact them, I will definitely use them again.

Approximate cost of services:
$30.00
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Company Response

Hi Heidi, Thank you for the positive support. It was a pleasure working with you and your family. We look forward to working with you on your next project.
All the best,
Dennis

Eric in Toronto
Eric in Toronto
4 reviews Markham, ON
10/10

Bathrooms, closets, carpets, trim and unique basement

After a bad experience with our previous contractor we took on the difficult task of selecting and putting our trust into a new contractor for some significant renos. We completely renovated two upstairs bathrooms (including the master bath) removed a hall closet to expand and custom build the master walk-in closet, replaced all of our upstairs carpeting, baseboards and window trims and installed matts in our basement for a training room. Not to mention an ever increasing list of odds and ends that my wife continuously updated and expanded (which seemed like a daily occurrence). After the previous issues we took our time selecting a new contractor and got estimates and interviewed several before making our choice. What we got was an incredible team of workers with a truly outstanding supervisor (Dennis) that gave us exactly what my wife wanted for a fair price. For anyone that has a partner that is a perfectionist, borderline OCD, creative, hobby designer you can appreciate that this is no small task. She was very involved because we work mostly from home and she had a vision that she wanted... no, needed, to fulfill. Dennis was incredibly patient and professional and Simac (his man on the ground) worked very hard to finish everything to a high standard. Simac was always polite and friendly, always on time and most of all able to communicate effectively at every step of the way. They gave an honest estimate and timeline, met both of them and when a subcontractor (not associated with TROC) caused a flood days before completion, Dennis was like a firefighter (although with water not fire... you get the idea) that dropped everything to come to the rescue and then handled the aftermath and repair.
We do not hesitate to recommend their services to anyone and everyone and will maintain our relationship with them in the years to come anytime we need renovations.
If you need renovations and want quality, honest work for a fair price then please let me save you the trouble of risking your money and time on an unknown. Dennis, Simac and crew can be trusted to do your renovations and do them amazingly well.

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Eric, thank you very much for the kind words. Our team loved working with you on this renovation and the guidance of your wife. We love to customize renovation to fulfil customers wants. We enjoyed every minuter working with both of you and always look forward to the next task at hand. Thank you again for the support and we look forward to the next one.
Dennis

olgadalli
olgadalli
1 review Guelph, ON
10/10

basement finishing and bathroom renovation

I am very happy with the work done in my house. I appreciate the politeness of the workers and how life at home kept on going without any interruptions. They were very well mannered and sensitive to kids coming in and out of the house. They take pride in their work and are not satisfied until it is done to the highest expectations. I do recommend this crew without any hesitations.

Approximate cost of services:
$12,000.00
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Company Response

It was a pleasure working with you Olga! Our team takes pride in their work and really appreciate the opportunity. Thank you, we really appreciate your business!

KC118 in Toronto
KC118 in Toronto
1 review Toronto, ON
10/10

Master Ensuite Renovation

My husband and I were looking for a reputable contractor to completely gut our master ensuite, move sinks, move toilets, and add many features. We had a vision that was clearly laid out on a computer rendering. We wanted a company whom we can trust to execute this project and meet all our requirements. After meeting with various contractors including TROC, we felt that TROC was the one we can trust to execute with excellence. Dennis and his team (Wayne, T, Symak, to name a few) was a pleasure to work with. We have changed our minds on multiple things, discovered the unexpected behind the walls and under the tiles, added a few curve balls in between and they simply complied without any hesitation. Moreover, we extremely valued our constant interaction with Dennis through the Builder App. I would send multiple emails and text messages throughout the day, and to my surprise there will always be a response from Dennis within 5 min. Secondly, we really liked the schedule that were created for us, this gives us an idea of what to look forward to the following day. Another feature we admire about TROC is transparency. Dennis provided us the breakdown of the estimated labor cost prior to the start of the project and midway through the project. This allowed us to review and alter our requirements in order to meet our strict budget.
I would highly recommend Dennis and TROC. They are courteous and highly qualified professionals who understood our needs and ensured they brought our vision to life!

Approximate cost of services:
$30.00
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Company Response

We are always up for a challenge and when you came to us with this design we could not resist. It was a design that was unique and personal. We were happy to bring your vision to life. Thank you for your support.
Dennis

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Renovators of Canada

Why choose The Renovators of Canada?

For over the past 20 years our focus on customer experience has helped The Renovators of Canada grow to locations in Durham, Aurora, Stouffville, Markham, Vaughan, Toronto, Hamilton, Guelph, Kitchener, Waterloo, Barrie, Oshawa, Oakville and Cambridge.

Unique to the industry, The Renovators of Canada provides a 10 year warranty on all craftsmanship. This home renovation warranty protection was established to provide peace of mind as home and business owners contemplate renovating a personal or commercial space.

T-ROC is a fully licensed and insured including WSIB. Other affiliations include memberships with the National Kitchen and Bath Association, CARAHS, Better Business Bureau.

We have a proven track record working with our customers with full transparency in every aspect of your project. Can’t be present all the time during the renovation process? No worries, we have specialized client software that allows you to see the entire schedule and pictures as the project happens in real time. We care for your home like it’s our own and always conduct ourselves respectfully and professionally.

With our motivated and innovative professionals we will transform your house and make your dream home a reality. Visit our website at www.trocanada.com

CATEGORIES
Home Additions, Structural Engineering, Architects, Condominium Renovations, Design/Build, Design/Project Management, Renovation Advisors, Kitchen Planning & Renovation, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, General Contractors, Framing, Excavation, Drafting Service, Demolition, Carpenters, Bathroom Renovation, and Basement Renovation
PRODUCTS
Custom Homes, Home Additions, Kitchen Cabinets, Kitchen and Bathroom accessories, Flooring, drywall, Light fixtures, tiles, hardwood flooring, engineered wood flooring, windows, doors, garage doors
SERVICES
Home Additions, Kitchen Renovation, Bathroom Renovation, Basement Renovation, drywall, tiling, granite, custom cabinetry, painting, basements, Renovation Consulting
BRANDS
Bain Ultra, Ultra Bath, Artisan manufacturing corp, Azzura, Blanco, Brizo, Caesarstone, Cambria, Caml Tomlin, Contrac, Delta, Diamastone, Doors & More, Oduravit, Elkay, Emtek, Fairmont Designs, Foremeost, Franke, Grohe, Hansgrohe, Insinkerator, Oceana, kallista, Kindred, The Bold Look of Kohler, Maax, Maax Collection, Mirolin, MOen, Motiv, Mr. Marble, Native trails, Newport Brass, Novanni, Olsonite, OS&B Palmer Industries, Panasonic, Price Phister, Robern, Ronbow, Runtal Radiators, Slik portfolio, Soma Foremost, Sonoma Forge, Sterling Portfolio, Stone Forest, Supreme, Lighting,Thermasol, Tidal, Kroy Surfaces inc., Richelieu, Silestone, Toto, Victoria Albert, Warmly Yours Radiant Heating, American Standard
STYLES
Classic, Modern Contemporary, Victorian, mid century modern, Cape cod, French Colonial, Custom
SPECIALITIES
Home additions, Kitchen Renovations, Basement renovations, Bathroom renovations, Income properties, Home upgrades, house flips
WEBSITE
https://www.trocanada.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheques, Visa, Mastercard, Debit, email transfer
LICENSES
Fully Licensed
MEMBERSHIPS
Service Pro Contractors, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
5000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year waranty on craftmanship.
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