The Renovators of Canada

General Contractors
Markham ON L3R 5B4
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General Contractors
The Renovators of Canada
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Reviews for The Renovators of Canada

Average customer rating:
9.1 10 (151 reviews)

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karynws in King City
karynws in King City
2 reviews King City, ON
10/10

Kitchen Reno

Wow! Where to start? This renovation went as smooth as butter. Dennis and Sean prided themselves on daily and more than daily communication. They were there for us all the way. The 2 most important ingredients for a successful home project are 1) work with people who collectively have an immense resource of knowledge about all aspects of the project (in our case, kitchen renovation. 2) work with people who treat your kitchen project with integrity. Every single aspect of the project was carefully and thoughfully supervised and monitored. I would ONLY use this company for any future projects and I recommend them without reservation!!!

Approximate cost of services:
$40,000.00
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Company Response

Hi Karyn, it was an absolute pleasure working with you. we hope you thoroughly enjoy your new kitchen and we look forward to the next one!
Thank you and all the best,
Dennis and the TROC Team!!

Private User
Private User
Private User reviews Markham, ON
10/10

Bathroom renovation

Nasser and team were excellent! They gave some great ideas, a timely and complete quote, started and finished on schedule and on budget. Clean, thorough and professional ... would use the service again and recommend to others!

Approximate cost of services:
$7,500.00
1 of 1 people found this review helpful.
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Company Response

Thankyou for your review. We enjoy what we do! The T-ROC team.

Ang in Milton
Ang in Milton
8 reviews Milton, ON
0/10

Unprofessional service, unfinished kitchen

I had to post this even though my renovation is still not complete. I found T-ROC on the Brian Baeulmer Approved website under contractors. Ryan came out to our house and said all the right things for first time renovators 1. they are transparent with the budget 2. they ensure clear and consistent communication 3. they source multiple quotes and give us the power to choose our trades every step of the way etc... We signed up with T-Roc Halton.

Little did we know Ryan was on his way out of the company and our quote didn't include one expensive, key aspect - the engineer and support beam required to execute our renovation. We were introduced to Shawn who was the contractor and project manager assigned to T-ROC Halton.

Ryan started the project by sending out our contract to various designers - we ended up having to escalate this project to Perry (the owner) because we went nearly a month without any movement. Shawn stepped in and got things moving for us. Perry promised us a site visit and never showed.

About 60% into our project we got an email from Perry stating that Shawn was no longer a T-Roc representative and that our warranty would not be an option through T-Roc. We tried to get in touch with Perry to discuss our options however he avoided us altogether. His email came after he had already terminated our account to a handy app called BuilderTrend - we had been trying to log in and reached out for assistance.

Shawn was left to communicate with us the best he could and the only option we had was to continue with Shawn who offered to ensure his work was warranted for 10 years. Shawn started his own company, (SQR) Supreme Quality Renovations- I will continue my review on Shawn's work when our project is complete.

This may be a series of unfortunate events but the few interactions that I had with Perry were enough to motivate me never to recommend T-roc to another client ever again.

Approximate cost of services:
$0.00
4 of 5 people found this review helpful.
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Company Response

Its unfortunate that this person feels the way they do. Shawn Musseau was an employee of T-ROC, opened his own business (SQR) and kept Ang as his own customer. Ryan from T-ROC did quote the work initially, but has had no involvement since then. The only contact I have had with the customers is confirming that Shawn Musseau was not part of the the T-ROC team. Given that Ang's renovation with Shawn has taken too long, and is not meeting her expectation is due to the contractor she has hired, not T-ROC. The team at T-ROC feels bad for Ang and her experience with SQR, but this has nothing to do with us as it was her decision to hire Shawn Musseau. We wish Ang all the best, and hope that her renovation turns out well in the future.

Michelle
Michelle
1 review , ON
10/10

Kitchen reno.

It was a fantastic reno with excellence all the way round. Daniella at Home Depot started the process with a great design. Everything ordered came on time and was correct.

Dan was superb at organizing the whole process and very communicative. He answered all my texts promptly and I felt reassured that the reno would be done in time for my company that is arriving on Aug. 6th.

Ben, Adam and Justin were meticulous, professional and organized. Their attention to detail is indicative of their great craftsmanship and it was a pleasure having them in my home. I have nothing but great comments about the whole reno. I have already passed along Daniella's name and Dan's cell number to friends of mine who are considering a kitchen reno as well.

Approximate cost of services:
$27,000.00
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Company Response

Thank you for your business Michelle.
It was a pleasure working with you, and on your project!
Thanks,
Dan McCauley and the TROC team!!

Julie in Markham
Julie in Markham
1 review Markham, ON
10/10

Two Complete Bathroom Renovations

Excellent quality, service and value!!! Highly recommended. Todd Blanchard and his crew did full renovations on two of our bathrooms. Everything about the renovation was excellent. The quality of craftsmanship was unparalleled and both washrooms turned out absolutely gorgeous. The crew was also extremely friendly and informative and completed the job in a really expedient manner. Finally, the value for our money was amazing. We have recommended them to all of our family and friends and will be having them back!

Approximate cost of services:
$24,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Julie! Loved working with you! The T-ROC team.

Steph in Waterloo
Steph in Waterloo
1 review Waterloo, ON
9/10

Kitchen Island

We had just a small project, only our kitchen island. Aaron came and was really great. He was finished by around lunch time, since it was such a small project. The island is great and looks awesome. Would use The Renovators of Canada in the future for a larger project.

Approximate cost of services:
$2,000.00
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Company Response

Thanks Steph! Aaron and T-ROC enjoyed working with you. We look forward to helping you out in the future! Robbie and the T-ROC team.

Greg in Mississauga
Greg in Mississauga
1 review Mississauga, ON
10/10

Bathroom Renovation

My wife and I interviewed several companies for our bathroom renovation. When Shawn Mousseau from the Oakville location came to our house for an estimate, he was very friendly and knowledgeable. Shawn and his team did a fantastic job in our bathroom, and they ensured that everything was up to code. Also, I noticed that they used very high quality materials, and they took care with the details, such as when installing each piece of tile. Shawn provided us with regular updates on the progress of the renovation, and even though the job took a little longer than expected, I am incredibly happy with the result. I would recommend T-ROC and Shawn to anyone looking for an extremely high quality renovation.

Approximate cost of services:
$13,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Greg, it was a pleasure doing business with you. We appreciate it very much.

rwhittaker03
rwhittaker03
1 review Oshawa, ON
10/10

Main floor living room and kitchen renovation

We absolutely love Dennis and his team and would use him again in a heartbeat. This was our very first renovation and Dennis guided us every step of the way and made it as stress free as possible. We really Don't know how we would have went through this without him. Dennis was professional, friendly and accommodating every step of the way and he went over and above to make sure we were comfortable throughout the whole process. Dennis provided us with great contacts and great advice which really helped in the decision-making process. Dennis is truly a genuine and honest contractor who places a high priority on customer service and relationship-building and we couldn't have asked for anybody better.

We are very happy with how our new living room and kitchen turned out. The renovation is high quality and the attention to detail is evident. Our floor has been transformed from the 1970's. We ended up going with a custom kitchen which really maximizes the space we have. I have to say I never thought the space would turn out so beautiful and functional.

No matter what your budget, T-Roc. Will work with you to give you the end result you want.

Love you guys!

Approximate cost of services:
$0.00
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Company Response

Thank you very much. You guys were a blast to work with and I look forward to the next phase. You made all the right choices and your home looks beautiful. Again, it was an absolute pleasure.
All the best,
Dennis

jpatryluk in Toronto
jpatryluk in Toronto
7 reviews Richmond Hill, ON
10/10

Basement Renovation

This company was contracted thru Home Depot, I had Richard come out to give us a quote on renovating my basement Kitchen and Bathroom. As I rent my basement apt, and last tenant left it in a mess. He explained the process and said it would take about 3-4 weeks to complete. He came with his helpers were friendly and advised us on materials we would need with measurements for kitchen and bathroom tiles, new kitchen cupboards, counter and sink bathroom sink and shower stall and toilet. I was impressed by their work and when i asked if he could touch up my stairs which was not included in price he did and did not charge extra, I was pleased with the work they did and would recommend company John P

Approximate cost of services:
$24,000.00
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Company Response

Thanks John. Richard and the T-ROC team really enjoyed working with you. We really appreciate your business!

cjbrunner
cjbrunner
1 review Cambridge, ON
10/10

Kitchen and Living room

The team of workers they had come into our home to perform the work we're all great.
You could tell that they work together often and that they have total confidence in every aspect of their work. They installed a 20' flush mounted beam after knocking out structural dividing wall between our kitchen and dining room.
You could not tell where the old wall was.
All the flooring, baseboards, cabinets and back splash look beautiful.
Although it was an expensive renovation, I put my trust and money into the right company.
Thank you for your work!!

Approximate cost of services:
$35,000.00
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Company Response

Thank you for your business! We appreciate all that our customers do for us. Sincerely, The T-ROC team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Renovators of Canada

Why choose The Renovators of Canada?

For over the past 20 years our focus on customer experience has helped The Renovators of Canada grow to locations in Durham, Aurora, Stouffville, Markham, Vaughan, Toronto, Hamilton, Guelph, Kitchener, Waterloo, Barrie, Oshawa, Oakville and Cambridge.

Unique to the industry, The Renovators of Canada provides a 10 year warranty on all craftsmanship. This home renovation warranty protection was established to provide peace of mind as home and business owners contemplate renovating a personal or commercial space.

T-ROC is a fully licensed and insured including WSIB. Other affiliations include memberships with the National Kitchen and Bath Association, CARAHS, Better Business Bureau.

We have a proven track record working with our customers with full transparency in every aspect of your project. Can’t be present all the time during the renovation process? No worries, we have specialized client software that allows you to see the entire schedule and pictures as the project happens in real time. We care for your home like it’s our own and always conduct ourselves respectfully and professionally.

With our motivated and innovative professionals we will transform your house and make your dream home a reality. Visit our website at www.trocanada.com

CATEGORIES
Home Additions, Structural Engineering, Architects, Condominium Renovations, Design/Build, Design/Project Management, Renovation Advisors, Kitchen Planning & Renovation, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, General Contractors, Framing, Excavation, Drafting Service, Demolition, Carpenters, Bathroom Renovation, and Basement Renovation
PRODUCTS
Custom Homes, Home Additions, Kitchen Cabinets, Kitchen and Bathroom accessories, Flooring, drywall, Light fixtures, tiles, hardwood flooring, engineered wood flooring, windows, doors, garage doors
SERVICES
Home Additions, Kitchen Renovation, Bathroom Renovation, Basement Renovation, drywall, tiling, granite, custom cabinetry, painting, basements, Renovation Consulting
BRANDS
Bain Ultra, Ultra Bath, Artisan manufacturing corp, Azzura, Blanco, Brizo, Caesarstone, Cambria, Caml Tomlin, Contrac, Delta, Diamastone, Doors & More, Oduravit, Elkay, Emtek, Fairmont Designs, Foremeost, Franke, Grohe, Hansgrohe, Insinkerator, Oceana, kallista, Kindred, The Bold Look of Kohler, Maax, Maax Collection, Mirolin, MOen, Motiv, Mr. Marble, Native trails, Newport Brass, Novanni, Olsonite, OS&B Palmer Industries, Panasonic, Price Phister, Robern, Ronbow, Runtal Radiators, Slik portfolio, Soma Foremost, Sonoma Forge, Sterling Portfolio, Stone Forest, Supreme, Lighting,Thermasol, Tidal, Kroy Surfaces inc., Richelieu, Silestone, Toto, Victoria Albert, Warmly Yours Radiant Heating, American Standard
STYLES
Classic, Modern Contemporary, Victorian, mid century modern, Cape cod, French Colonial, Custom
SPECIALITIES
Home additions, Kitchen Renovations, Basement renovations, Bathroom renovations, Income properties, Home upgrades, house flips
WEBSITE
https://www.trocanada.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheques, Visa, Mastercard, Debit, email transfer
LICENSES
Fully Licensed
MEMBERSHIPS
Service Pro Contractors, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
5000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year waranty on craftmanship.
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