Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business
Write a Review
Write a Review

HomeStars  >  Builders in Concord  >  Countrywide Homes - Country Wide Homes  >  Poor Finishing & Terrible Customer Service
KL from Newmarket
KL from Newmarket
1 review Newmarket, ON
1/10

Poor Finishing & Terrible Customer Service

We regret to buy a new house from Countrywide. Poor finishing. (tiles in kitchen, bathrooms are not level, deck is titled, the edge of concrete floor in basement is not fully filled, metal bars exposed from concrete, Drainage is leaking...etc), Terrible customer service, it is merely impossible to get in touch with them. The technicians / handy man always missed their appointments. Very stressful and frustrating experience on getting our issues fix. We still have many pending issues awaiting to be fixed.
**When doing your PDI, it is a MUST to put ALL your findings in written. Do not trust their words/what they told you, otherwise, the issues would be pending forever.**
I would not recommend Countrywide to my family and friends!

Approximate cost of services:
$630,000.00
3 of 3 people found this review helpful.
Was this review helpful?