New Country Appliances

Appliance Repair
Surrey BC V3W 0A8
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HomeStars
Appliance Repair
New Country Appliances
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44%

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Reviews by rating (past 12 months)

Reviews for New Country Appliances

Average customer rating:
5 10 (10 reviews)

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Private User
Private User
Private User reviews Delta, BC
0/10

NIGHTMARE!!! Buyer Beware!!!

Stay away from this horrible company! They don't care about damaging the appliances or your home during delivery! No rectification. So I'm warning everyone!

Approximate cost of services:
$2,000.00
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Anj in Langley
Anj in Langley
0 reviews Langley, BC
10/10

Great Selection

Great selection and great customer service! I got exactly what I wanted for a better price than expected. Would highly recommend this store!
Was looking for a fridge and stove for my new place and they pulled through. Also sent my friend and she was also able to find exactly what she needed and more!

Approximate cost of services:
$3,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Good Appliances

Highly recommend company to go to for some good appliances. but your customer service and installation process was superb Thank you.

Approximate cost of services:
$720.00
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Private User
Private User
Private User reviews Surrey, BC
10/10

Very Good Experience

Excellent customer services and best prices I have found so far, and a bonus is they deliver and offer warranty on their products.

Approximate cost of services:
$1,500.00
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Miriam
Miriam
2 reviews Surrey, BC
0/10

No recourse for appliance damaged after purchase and before delivery

Our appliance was delivered with damage that it did not have the day we bought it. (Significant scratches and chip out of glass door).It was either damaged in transit or the faceplate was changed out before it was delivered. We called about 36 hours after delivery to report the damage as the delivery personnel left our premises quickly that night and we did not have the opportunity to inspect the unit. When we called to address the issue, we were told that we should’ve called within 24 hours and that all they could do was replace the faceplate if we transported the massive unit to and from their store. At our expense! Stay away from this place.

Approximate cost of services:
$1,850.00
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Mankaran in New Westminster
Mankaran in New Westminster
0 reviews New Westminster, BC
10/10

I Got a Deal

Wow ! Seriously .. I never thought I could save this much on Open box.

Cut short ! Last week our old buddy refrigerator died. It was 11 yr old buddy. Thanks to Facebook ,an ad popped up Open box deals by new country appliances.

Seriously.. $900 saving on a LG model. I was bit skeptical but even then we ( me ND my wife) went there to check.

Met these guy Vansh ND Roopinder.. 10 mins in we got what we wanted.. my way to cold beer.. haha ..A new stainless steel double door Fridge..

A small scratch on back of fridge and price was down by $935..

We bought it .. best they delivered next day..

Thanks guys.. cheers..

Approximate cost of services:
$1,275.00
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Private User
Private User
Private User reviews Vancouver, BC
0/10

FRONT LOAD WASHING MACHINE

bougth a Front load washer, paid for delivery and installation. I tested the machine after the delivery people left by washing a few clothes and after few minutes....I notice water coming out on my ceiling. Rush to close the washer's water supply and called right away the company what just happen. They send a technician which found that the washer's drain hose was damage. I ask if they can cover the damage created but they told me that they don't cover "consequential damages" which I think is irresponsible reply from them since it was damaged due to their "negligence". I end up paying way more than a brand new washer from a reputable store.

Approximate cost of services:
$1,000.00
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Sam from Maple ridge in Surrey
Sam from Maple ridge in Surrey
1 review Surrey, BC
10/10

Very good experiance

Out of 4 places me and my wife went to shop for a fridge this was the place we bought from. The price was cheaper then the other stores by far...... like $1200 difference. We purchased a New LG 33 inch wide fridge. I thought something was broken or refurbished kind of deal. It was brand New! Still had the Styrofoam and plastic in it. They did have used fridges there but that's not what I was looking for. We also bought an over the range microwave 5 months after the fridge purchase. The fridge and the Microwave work top notch. These guys saved us money and next time we need any other appliance this is our place. My experience....Honest, Nice, respectful people with a great product and a GREAT price. Even car companies like ford after 3 million cars sold there's bound to be 1 or 2 with problems, it can happen to any body Dose not mean it's a bad company. All and all, 5 stars from me and my family. Thanks, sam.

Approximate cost of services:
$2,000.00
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spinmaster in Toronto
spinmaster in Toronto
1 review Montreal, QC
0/10

Bait and Switch

There's nothing 'new' about New Country Appliance. They practice the oldest profession in the world... He'll sell you one thing but deliver substituted goods of lower value (or not functioning !) , give empty promises to remedy the situation but never did, then blame the whole matter on the buyer ...
"Caveat Emptor" (Buyer Beware) of this dishonest 'Bait and Switch' con artist who I know has at least 1 court case pending against this low life scoundrel for his most dishonorable business 'practices'.
Beware. (I tried to give zero stars but had to give 1 just to post )

Approximate cost of services:
$80,000.00
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Alex H
Alex H
3 reviews Scarborough, ON

First Review

0/10

AVOID THIS COMPANY - BUYER BEWARE!!

The owner of this company Shiv does not stand behind his products. They ship damaged good, substitute inferior items, broken and used products. Stay away from New Country Appliances!! BUYER BEWARE!!

Approximate cost of services:
$50,000.00
2 of 2 people found this review helpful.
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Company Response

We have been in business for 8 years and we stand always stand behind the products we sell. That is the only reason we are in business. We sell Scratch & dent, refurbished products. We sold 2 load of products to this company in 2 separate orders. He never had any complaints with the first order for over $100K, upon placing the 2nd order he said he will pay in 3 days time. He paid after a week and held back over $10k, which he hasn't paid till now and is making excuses about the products which were clearly sold at really low prices and sold AS IS. The bill of sale also states that and he was fully aware of it. He knew what he was buying as everything was shown to him during his visit.

Anyone interested in purchasing from my company can come visit my warehouse, pick out every single piece that you want to purchase and get it loaded in person. I have nothing to hide.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Country Appliances

WESTERN CANADA'S LARGEST SCRATCH & DENT DEALER FRIDGE, STOVE, DISHWASHER, WASHER, DRYER, MICROWAVE, OTR, LCD, LED, PLASMA, 3D, SMART, WIFI TV, HOME THEATRES, BLURAY PLAYERS, SMART TV BOXES, WALL MOUNTS, HDMI CABLES, WWW. NEWCOUNTRYAPPLIANCES. COM TOP BRAND NAMES BELOW WHOLESALE PRICES
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