I hired Umbrella to come and clean up a mess caused by another plumbing Company. I won't name them, but they are a HUGE, INTERNATIONAL Company that I'm confident you've heard of.
We knew of Umbrella because we had Vlad come to give us a quote on Waterproofing the perimeter of our house and got a really great vibe from him.
Vlad was at our house discussing the other project and we had him take a look at the leak caused by the other company. Vlad provided a reasonable explanation and price.
We ended up needing the work done so we called Umbrella.
The Plumber they sent, Ivan, was great. He immediately identified the cause of the issue and went right to work. He was done in a reasonable amount of time and was true to the price Vlad had quoted. We have an old plaster ceiling that we did not want touched because repairing it would be very difficult and costly. Ivan totally respected that and didn't go near it.
Their Office Manager, Bogdana, was also very helpful as well. Good communications and follow up as needed.
I highly recommend that you use this company. They do great work and are very supportive and helpful if you have any questions. Their prices are competitive and they are not trying to upsell or charge you for anything unecessary.
We will definitely be using them again.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Nothing. They're great the way they are,