furniture re-upholstry and refinishing
Thanks for the positive review Aubrey. We're always open to suggestions. Please contact our office directly if there is a specific issue you would like addressed. Thanks again!
Restoration of leather soda and chair
Thanks for posting this positive review Albin. We are always interested in what our customers have to say about us & your excellent review brings us great satisfaction. Your sentiments will be passed on to our entire team.
Dark pine table and chairs restoration
Thanks for the detailed review. You're right - some orders require extra attention but our goal is to make you happy. And it sounds like we did! Complete restoration can seem expensive up front, but over the long term it is the economical & sustainable choice. Your furniture truly was built to last, meaning it stands up to restoration because each component is solid & the overall design allows for it to be pulled apart & put back together. New furniture - even high-end new furniture - cannot stand up to such treatment. Enjoy!
Thanks for the excellent review Karen. We strive to carry the widest fabric selection in the industry. High quality furniture (like yours) is definitely worth restoring. One visit to a furniture store is usually all it takes to convince someone that older is better!
Thanks for the great review Rui! We hope you get many years of use out of your new settee.
recover & rebuild loveseat & 2 chairs
Hello Diane. Now that the piece has been retrieved and re-delivered to you, it has been determined that the item in question was never stained. The fabric you selected features an irregular weave. This means that there are visible variations in texture that manifest as dark spots in certain lighting. Several members of our team closely examined the portion of fabric that you attempted to clean and agreed that steam cleaning was the best and only solution to even out the blotting that occurred in your home. We trust that this issue is resolved and that your are satisfied with the outcome.
Hello Wendy,
Again, we apologize for failing to meet our original delivery date.
Your chair is back at our facility & we are making a determined effort to address each of your complaints. Be assured that every effort was made to honor your original wishes in connection with this piece. We state in our pocket guide that is left with every customer: “Expect it to feel firm – even hard – compared to the way it used to feel when you sit on it. Regardless of density, the premium foam we use will take approximately 6 months of normal use to soften without losing its shape.” So our anticipation is that if we replace the existing foam with something softer (which is what you are requesting), it will become too soft for your liking in less than 12 months. Decades of experience has also taught us that finished pieces rarely look or feel exactly the way they are expected to upon delivery. The majority of our customers are more than impressed with the transformation.
However, we are committed to making things right. We will contact you once your chair has been modified.
This is exactly what we want to hear Leslie! Thanks for your review. (Short & sweet.)
Refinishing of family dining room table
You are SO welcome Glenn. We love receiving feedback like this! Aside from the technical side of what we do, it's the stories behind the furniture we restore that truly makes it all worthwhile. And you're right - the table will last another 80 years because furniture from that era was designed & constructed to last for hundreds of years. You & your family made a very wise investment. Thanks for taking the time to post this review.
Thanks for the excellent review Gail. We're so glad your item went from "sad" to happy! These older pieces are worth re-investing in. You made a good choice.
TMC Restoration is a family owned and operated business providing quality furniture and antique repair and restoration services from our original location since 1989. Our president, Bill McBride has been deeply involved in the local furniture restoration industry since the early 1970s and is intimately acquainted with the home furnishing needs of consumers throughout the greater Toronto area and southern Ontario. Despite the expansion of our range of services, our location and our workforce – every valued team member at TMC Restoration appreciates the importance of extending personalized customer care.
At TMC Restoration we pride ourselves on the quality of both our restoration service and the level of customer care we provide. The consumer feedback we receive consistently confirms our dedication to customer satisfaction and accommodation.
We extend our complete range of services to both residential and corporate clientele, and our work adorns thousands of additional local private residences and commercial spaces every year. Our work is fully guaranteed and our complimentary, on-site free estimation service means you never have to leave your dwelling or office to receive a free, detailed estimate.
TMC Restoration is the largest furniture and antique restoration company in Ontario. Decades of experience have informed our approach to everything we do and our longevity and ongoing commitment to service excellence has produced substantial repeat and referral business. Our reputation is built on the promise of complete customer satisfaction. From the initial estimate to the final delivery of your restored furniture – we are confident you will be impressed and refreshed by your experience with TMC Restoration.
TMC Restoration is the right choice!
