Thanks for the review! Orders placed prior to the outbreak were prioritized as soon as we were permitted to occupy our facility. We're so glad you felt we communicated effectively throughout the process. And we thank you for your patience.
Reupholstered sofa and love seat, refinished bedroom furniture
Well I don't think we could have asked for a more glowing review Chris! Thanks so much for taking the time to post this. We hope you enjoy your furniture for a very long time.
Thanks for the excellent review Julie. We made every effort to keep our existing client base informed as we waded through the first months of the pandemic. Your office chair is "breathtaking"! All the best.
Restoration better than original
Thank you for the glowing review Lynn! It's true - "you get what you pay for". Our customers are often surprised to see the natural grain in their wooden furniture that's been obscured for many years by layers of dust, natural oils & other pollutants. An outcome that is "BETTER" than new is what we strive for. It helps that your table is so well-constructed. We're sure you will cherish this piece for decades to come.
Reupholstered dining room suite chairs
Thank you for the positive review & generous spirit! TMC has an enhanced appreciation for customers like you. We hope you enjoy your new chairs for many years to come!
Thank you so much for this excellent review. I'm glad we were able to care for this diverse order. We hope you enjoy your newly restored furniture for a long, long time.
Recovering 6 dining room chairs
Thank you for your comment. It's been a challenging time for all of us & we appreciate the patience shown by our customers. Hopefully it was worth the wait.
Happy to hear your chair (& table) were restored to a level beyond your expectations. Over decades, wooden furniture tends to darken as dust & oils mix & settle into the original finish. But complete restoration returns it to its original glory. Thank you for this glowing review!
Thank you for your project with us. As you mentioned, TMC was closed from Mid-March to June 1 in accordance with the direction for all non-essential businesses to close. We happily complied with this direction in order to keep our staff, their families, and our customer's safe during these truly unprecedented circumstances. No work was being done at this time, which we made quite clear on our voicemail greeting and all email correspondence. Fortunately, virtually all of our customers have understood that these circumstances are well beyond our control and have worked with us to complete their projects quickly and accurately.
We only just reopened June 1, delivering your project on June 17, just over two weeks after reopening. In total, we completed your order in 4 weeks, when deducting the shutdown time. This is much faster than the initially agreed to 8-12 week turnaround.
We regret that a second delivery was required. Repeat visits are inefficient and costly to us, but it was necessary in order to securely attach the base to the tabletop. We agree this should not have been overlooked, but we are pleased that we were able to complete this service in only 5 business days.
Great to hear! You made the right choice by restoring your quality pieces instead of replacing with inferior new. We are confident you will enjoy your dining room furniture for many years to come.
TMC Restoration is a family owned and operated business providing quality furniture and antique repair and restoration services from our original location since 1989. Our president, Bill McBride has been deeply involved in the local furniture restoration industry since the early 1970s and is intimately acquainted with the home furnishing needs of consumers throughout the greater Toronto area and southern Ontario. Despite the expansion of our range of services, our location and our workforce – every valued team member at TMC Restoration appreciates the importance of extending personalized customer care.
At TMC Restoration we pride ourselves on the quality of both our restoration service and the level of customer care we provide. The consumer feedback we receive consistently confirms our dedication to customer satisfaction and accommodation.
We extend our complete range of services to both residential and corporate clientele, and our work adorns thousands of additional local private residences and commercial spaces every year. Our work is fully guaranteed and our complimentary, on-site free estimation service means you never have to leave your dwelling or office to receive a free, detailed estimate.
TMC Restoration is the largest furniture and antique restoration company in Ontario. Decades of experience have informed our approach to everything we do and our longevity and ongoing commitment to service excellence has produced substantial repeat and referral business. Our reputation is built on the promise of complete customer satisfaction. From the initial estimate to the final delivery of your restored furniture – we are confident you will be impressed and refreshed by your experience with TMC Restoration.
TMC Restoration is the right choice!
