reupholster love seat and sofa
ripped off! 30 year old classic modern set beautiful lines, Tino at tmc ruined them. called me up blabbering about the beautiful set, and recommended jute lining at his cost of $1000. I agreed. when the set was delivered, I had to install the arms, and noticed that instead of jute he used scraps of leftover materials.the set is overstuffed, the stitching is crooked, and the workmanship substandard. They even reused some of the foam which they were supposed to replace..I wouldn't let these people reupholster a bean bag. I read some of the reviews, and noticed a pattern here. From the over priced estimate to the drop in price, then the phone call to the office to consult on a better deal, to the follow up calls raving about the great piece then the upsell for "better quality"...It's a con! don't use this company. If you have an eye for detail, you will be disappointed with the results.These people do not deal in good faith. I would have been better off dumping the set and buying a new one.The whole experience has left me feeling violated.
- Approximate cost of services:
- $6,000.00
- Company Response
Ceejay, I can not locate your file based on the information provided. It's very rare we receive complaints on our workmanship and when we do we address it promptly. I have to assume you have not contacted a customer service rep or this posting would not exist. Please contact me and I will look after your complaint.