Not impressed with this company AT ALL!!!! Picked up our furniture Dec 27,2010 and still waiting for delivery. We have made several calls to them and nothing but the run around. First they called to ask to update the padding and increase the price another $1000.00, I said no at first because they wanted to much, and again they call and said that they can do it for $500.00. Inwhich we agreed. Now at the end of March we're starting to be concerned, which we were also told that we could come in anytime and see how they were doing. So down we went only to have a girl come out from the factory with a wooden stool and say to us "Bet you don't recognize this..." Inwhich we didn't because IT WASN'T OURS! and she disappear in a flash. Where two to other woman came out to explain that they have legal right to have the furniture for 4months and the furniture was in Quality Control and that we had to give them 24hrs notice to see it, and it was not in there warehouse at this time. She also told us that we need not be concerned it's not like there going to keep it. I found that very rude and accussing. We were not accusing anyone of anything YET! Had to change the word Keep for the four letter word starting with s...l.
So we received a phone call from a woman to tell us that she was very sorry that she had mixed our filed up with someone elses and that our furniture wasn't done and was not in qualtiy Control!!! It's been another two weeks and were almost in the middle of April and have not heard anything!!!!
An AWFUL company to have to deal with. Would never do business with them again or recommend them . Now we're at the point of praying that our furniture will arrive back home to us soon in good condition!!!!!
Should've have READ THE REVIEWS FIRST!!!!!!
- Approximate cost of services:
- $5,000.00