My fence put in by this company didn't last five years. It is loose and wobbly.
I asked the company if they stand behind their product. Their response was to explain that it would cost me $75 for them to come out to access their shoddy workmanship. The $75 would then be credited to my bill for the work. Guess that is my answer, eh?
**Update, apparently the almost $7k fence I purchased is not guaranteed to last more than a year. Sad that companies are like this today.
- Company Response
To clarify, this customer contacted us recently stating that one of her sections was unstable for unspecified reasons, after 5 years that the fence was installed and required some attention. We were happy to help her by offering to come out and assess and rectify the section. Unfortunately policies tend to change within 5 years, in which she disapproved. Ultimately it is the customer's decision to proceed, in which she declined. We would have been more than happy to help.