Although not my first positive experience with Bosco, yet inherently larger. Bosco was retained for a basement finishing project, inclusive of a bathroom and kitchenette / wet bar. Bryan was responsible for the completion of the rough in and finishing. His meticulous attention to detail, creativity in solving difficulties, and his professional demeanor in finishing the task promptly are the very least of our experience. He was second to none. Simply, Bryan really cared about the project just as much as we did. He showed up on time for each visit. Quickly assessed, and just got to it. No hassles, no fuss, no stress. Something rarely found with contractors. He used top quality parts and explained the maintenance and care of numerous products at hand. Bryan was well beyond our expectations, which were quite high as Bosco provided us with the highest quote for the project. It was obvious Bryan was really good at his job, and really enjoyed it too. I must also mention his demeanor and conduct with my very inquisitive toddler son was heartwarming and meant so much. He took the time to drop everything for each of his numerous questions. He involved him in many tasks. And each time left him some spare supplies for his own creative play. After the rough in my son was constantly requesting when he would return from how much he enjoyed his presence. Not enough can be said in this limited space. A shout out also should go out to Kevin, Meagan and Michael. Kevin was the plumbing manager. After a hiccup at the beginning of the project relating to communication issues for the original assessment. Kevin stepped up, way up. Came over late the following evening, after an already long day for himself. Reviewed the project and redrew the quote without charging more. He also came and completed the ventilation issues himself. You really felt he treated you like one of his own, you were family not a client. With the original communication issue, I reached out to Michael, the President of Atlas. He provided a quick, super quick response, and like Kevin resolved the issues the same day. And understanding my timeline, they managed to reschedule the project into their busy schedule within the week. All in all, if you want to be respected and treated as a priority. Spend the extra dollars and retain Bosco/Atlas.
- Company Response
WOW! WOW! WOW! John, what an amazing review of Bosco Home Services and our plumber Bryan, our plumbing manager Kevin, our CSR Meagan, and our president, Michael. Finding the appropriate words to say how grateful we are that you took the time to share your exceptional Bosco experience is ... WOW! At Bosco Home Services we are very proud of our entire team and this review is a great example of why. Our team works together to ensure our customers receive outstanding interactions every time no matter who you speak with. John, thank you for your kind words and your business.