Landmark Home Solutions

Windows & Doors Installation & Service
Hamilton ON L8E 2X1
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77%

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Reviews for Landmark Home Solutions

Average customer rating:
8.1 10 (417 reviews)

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Rob
Rob
0 reviews Sherkston, ON
2/10

Windows and doors

Horrible customer service. They tried to change the price on my contract. Then made me feel like I was the bad guy for sticking to my signed contract. Signed contract in July and received the product in December and January. Didn't hear a thing from this company for 2 months then received a phone call on a Thursday telling me my windows were being installed on the following Tuesday. Did receive a phone call from Landmark once but it was with a private phone number. Not comfortable with this as a company should have a business line not a private number. Still waiting for a door handle to be replaced as it was installed broken. Never received a list of items to check over to insure everything was what I wanted. Meaning I couldn't confirm the colour of the trim being installed and did not get the correct coloured trim on the inside around my windows. The crews that installed everything were friendly and very professional.

Approximate cost of services:
$30,000.00
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Company Response

Rob, thank you for taking the time to write in about your experience with Landmark. It saddens us to hear that your experience wasn't done to the Landmark standard and we apologize. I have spoke to service department about the handle and i have been informed that they did speak with your wife today and everything was worked out and the new handle order has been placed. we will be sure to connect with you right away to set up a date to have the door fixed. thank you again and we hope to make this right for you.

spiderdan
spiderdan
2 reviews Waterloo, ON
10/10

Replace windows

Excellent work and time frame was exceptional , crew were awesome and very friendly. Outstanding workmanship.

Approximate cost of services:
$26,000.00
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Company Response

This makes us so happy to hear :) thank you kindly for the review! please let us know if we can assist with anything else.

sandra
sandra
0 reviews Fort Erie, ON
10/10

I replaced windows and doors

It was great work, but I was not happy that the man DID NOT clean up his messes inside the house or clean off the windwos, as I saw in the video from the sales representative.

Approximate cost of services:
$10,440.00
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Company Response

Sandra, thank you for taking the time to share your experience with us. Im very sorry to hear the clean up process was not up to the Landmark standard. We pride ourselves on our customer experience and well make sure to address this with the crew right away. thank you again

ermabader
ermabader
0 reviews Fort Erie, ON
8/10

New windows

Removed storm windows but maintained French windows indoors and added proper insulated windows. We were able to keep the look of this old home.

Approximate cost of services:
$15,000.00
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Company Response

thank you for taking the time to share your experience with us. very happy to hear you were able to keep the look you wanted and hope you were more than satisfied with the job. Thank you for your business and hope to work together soon.

Patrick in Ottawa
Patrick in Ottawa
0 reviews Ottawa, ON
10/10

fRONT WINOWS OF HOUSE AND REAR PATIO DOOR

GREAT PRODUCT AS ADVERTIZED. Windows look awesome.NO HEAT LOSS AND THE INSTALLATION WAS AMAIZING AND SEEMLESS. CHRIS AND RODNEY( I THINK) WERE VERY PROFESSIONAL AND CURTIOUS. I WOULD HIGHLY RECOMEND THEM AND WHEN WE DO THE REAR WINDOWS, WILL ASK FOR THEM SPECIFICALLY. THE SALE'S REP, JOSE, KNOWS HIS PRODUCT AND DID ONE HELL OF A SALES JOB.

Approximate cost of services:
$22,000.00
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Company Response

Were so happy to hear this and ill be sure to pass this along to Jose. We thank you for your business and hope we can work together again in the near future:) thanks again

Sang
Sang
1 review Burlington, ON
8/10

Window replacement

I had Friendly service. Professional, on time. Step-by-step explanation. Would recommend again to peers.

Approximate cost of services:
$3,200.00
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Company Response

Thank you kindly for the review. We appreciate Your business and hope to work with you again in the future.

cathynetterfield
cathynetterfield
0 reviews Wingham, ON
10/10

Doors and windows

They where very fast worked straight through till after dark. They where clean and tidy they cleaned up all the mess inside and out I highly recommend this crew to all my family and friends. They also didnt leave my home until he explained how every window worked . It was a pleasure having this crew in my home

Approximate cost of services:
$27.00
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Company Response

We're so happy and grateful for the kind words! We will be sure to let the crew know as well :) please let us know if we can help with anything else!

chapmaneleni
chapmaneleni
0 reviews Burlington, ON
10/10

Front Door and window

The team was efficient and tidy. They were very helpful to show me how the windows function and took time for me to perform the function not only showing me. I would highly recommend Landmark for home Reno’s for windows and doors. The warranty is outstanding. My sales person took the time to help me select the best style for my taste and type of home. I have received many compliments on the front door - thank you Landmark Homes!!

Approximate cost of services:
$7,500.00
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Company Response

We're so happy to hear your getting lots of compliments on your door! If there's anything else we can help with please don't hesitate to reach it we truly appreciate your business:)

masonloriann2
masonloriann2
0 reviews Hamilton, ON
6/10

Windows

Much of the work was done without difficulty. The crew that came to put the windows in were wonderful and very accommodating. Would recommend to anyone. Thank you team windows

Approximate cost of services:
$25,000.00
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Company Response

Thank you very much for taking the time to write a review and for your business if there is anything we can do for you please let us know :)

donnatoth6514
donnatoth6514
0 reviews Hamilton, ON
8/10

Windows

They did a great job. cocking not the best missed a spot on the front wi ndow & one of the side windows sloppy. Lots of garbage left outside but dont feel that was their fault it had snowed quite a bit and alot of the garbage was covered. They also f8 I shed in the dark so could not see the spot missed.

Approximate cost of services:
$25,000.00
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Company Response

Thanks so much for taking the time to write a review. I'm very sorry to hear the caulking was not done to your satisfaction, I will make sure to pass this along to the install manager. Thanks again

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.