Old West Windows And Doors Ltd No Longer In Business

Windows & Doors Installation & Service
Calgary AB T2E 7A7
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Windows & Doors Installation & Service
Old West Windows And Doors Ltd No Longer In Business
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48%

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Reviews by rating (past 12 months)

Reviews for Old West Windows And Doors Ltd No Longer In Business

Average customer rating:
9.6 10 (214 reviews)

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Pat from Calgary
Pat from Calgary
1 review Calgary, AB
8/10

Patio window replacement

Old West Windows installed our patio windows in early November. They were quick, efficient and friendly. Our kitchen is already warmer with the new windows and we wouldn't hesitate to recommend
them to friends.

Approximate cost of services:
$2,000.00
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Company Response

Hi Pat, Thank you for taking the time to write a review on us. New patio doors can make a huge difference in keeping the heat and cold out. The new technology in patio doors make them a wise choice .Rick & Cory

Lindsay from Calgary
Lindsay from Calgary
1 review Calgary, AB
10/10

New windows for historic home

We were very impressed with Old West, from start to finish. From our initial appt with Rick in our home to the very professional and respectful crew installing our new windows, they were great to work with. On time, beautiful work, careful to protect our newly refinished hardwood floors, even kind to our little kids while the job was getting done. Even when a window was accidentally ordered for an incorrect size, they were quick to make things right. Highly recommended.

Approximate cost of services:
$18,000.00
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Company Response

Hi Lindsay, your new vinyl vertical sliders fit in perfectly with your historic home. The exterior window cladding looks fantastic. I'm glad we had the opportunity to work with you on your window project. You will notice a huge difference with your new energy star windows. Rick & Cory

Janet SIsson from Calgary
Janet SIsson from Calgary
1 review Calgary, AB
9/10

They replaced my windows and doors with thermally efficient products: this included painting of the window trims.

I was very happy with they way they initially responded to my needs and how they did the work. The amount of heat used in my home has dropped considerably.

Approximate cost of services:
$25,500.00
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Company Response

Hi Janet, Thank you for your comments on Old West . Our window and door products are locally made for our energy star zone. There are new window & door companies popping up all over, so always make sure that their products are made for "OUR" energy star zone. Rick & Cory

Chris Saciuk from Calgary
Chris Saciuk from Calgary
4 reviews Calgary, AB
10/10

Basement window

After several unsatisfactory "quotes" wherein I was expected to measure my own window, dig my own hole, get my own permit, my son found "HomeStars" for me; and I found Old West Windows. Rick came to my house, measured my window; explained permits to me, and arranged the digging, construction and installation of my new window. First class experience and I am a committed customer now.

Approximate cost of services:
$3,100.00
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Company Response

Hi Chris, We do our best to help our customers as much as possible.We will be here when you are ready to do your next window project. Thank you for your review on Old West.
Rick & Cory

Frank and Irene from Calgary
Frank and Irene from Calgary
1 review Calgary, AB
10/10

Window Replacement

Our neighbors recommended Old West Windows to us, and are we ever glad they did. From our initial meeting with Rick where he worked within our budget, to scheduling and invoicing with Shauna, to the install their system works efficiently. The day of the install the team arrived at the scheduled time and got to work and had the install completed within hours. They were respectful in our home, and left the work areas cleaner than when they arrive. We are very happy with the service, install and cost.

Approximate cost of services:
$5,800.00
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Company Response

HI Frank & Irene, I will be thanking your neighbors, and sending them a refural cheque for 100.00. Jeremy & the team do awesome work don't they. I think we have the best window & door installers in Calgary. Attention to detail & pride in workmanship is the reason we are where we are today.
Rick & Cory

Linda Irvine from Calgary
Linda Irvine from Calgary
1 review Calgary, AB
10/10

Window Replacement

We had three companies come in and provide us with estimates. All three companies were within 100.00 of each other, but working with Rick was great. He took the time to explain everything, every little detail was outlined both in the estimate and the invoice. There was no guess work or unexpected extra costs, everything was spelt out in full prior to making the final commitment. It did not end there. This is the second time we have used Old West Windows and Doors to replace windows in our home. They were awesome, this is one company I will definitely use again when it comes time to replace the balance of our windows and doors. Oh, the crew, fantastic group of guys, It was awesome to watch these men work like well oiled machines. These men were fantastic to deal with right from the minute they walked into my door until they were finished all the work. The site was kept clean, they respected my home the way I want my home respected. Right from the start to finish working Old West Windows and Doors has been great. I just cannot express how much I enjoyed having this company into my home to do this work. This is one company I would not hesitate to recommend and use again.

Approximate cost of services:
$7,000.00
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Company Response

Hi Linda,
Thank you for taking the time to write your comments on Old West. You have summed up exactly what we do for all of our customers. Our whole team takes pride in their work, weather it is in the office or out in the field. We will be there when you need the rest of your windows & doors installed. Rick & Cory

Jan from Calgary
Jan from Calgary
1 review Calgary, AB
10/10

Bedroom Windows

Right from the initial quote, we could tell Rick approached his job very seriously. A few other companies provided quotes on-the-spot, but would not specify exactly what window we were getting. The price was about middle-of-the-road, but we could look up the specs of the window and compare against others (as opposed to the companies who never would give a firm answer as to what window model I might end up getting). The installation was also top-notch and a follow-up phone call a few days later topped off the fun.

Approximate cost of services:
$4,200.00
What could this company do to improve their services?
Streamline the quote and contract process. I appreciate the professionalism put into the quote, but I felt I was always waiting for a reply for the next step to get the windows ordered.
Any advice to offer fellow homeowners facing a similar project?
I would suggest getting a quote from both this company, and one other that provided the formal quote, then compare the efficiency of the window models being offered (and the price).
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Company Response

Hi Jan,
We are very serious about the way we treat our customers. Attention to detail is important to us and our customers.
Thank you for your review on Old West. ,
Rick & Cory

Esther Marinier from Calgary
Esther Marinier from Calgary
1 review Calgary, AB
10/10

Window replacements

My husband and I are very pleased with the new installation of five windows that were replaced. We were told that it would take a day and half, however the workers were here early the morning of installation and had the job done in a day. Great service, very satisfied with the new windows. I would certainly would call them again for other replacements and would recommend Old West to friends and neighbors. Thanks again for a job well done. Esther Marinier

Approximate cost of services:
$4,500.00
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Company Response

Hi Esther, Our commitment to quality installation and products, is the reason our customers keep coming back to us for windows and doors. You will be nice and warm this winter with your new energy efficient sliding windows from Durabuilt . Rick & Cory

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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