We had a tankless water heater installed in February of 2018 by ABWP. It was an emergency repair as we came home to an inch of rust-coloured water on the basement floor about 7 in the evening. I immediately got on the Homestars site to find a reputable plumber to install a new unit. Jason at ABWP was friendly and helpful with making the decision in this hour of need to upgrade from a tank to a tankless unit (significant rebate from the AB gov’t) and agreed to come at 8:00 AM the next morning. We found Jason and his employee to be gregarious and outgoing during the installation which communicated to us that they truly enjoyed what they did. The unit was installed by the end of day and has worked proficiently ever since. Jason did go the extra mile and replace a cartridge in the upstairs shower faucet free of charge and this was appreciated. Overall, the work of ABWP was done competently in regards to the installation of the tankless unit but I would caution anyone who contracts them to install a new furnace or tankless hot water tank and insist they show that they have pulled a work permit before commencing the installation or acquiring one immediately thereafter. This was not done in our case and it is absolutely necessary for a job like this as new gas lines had to be installed to accommodate a tankless unit that is always wall mounted. It took over a year for this to happen (City regulation is 6 months after installation) and I would have never known about this stipulation without the expertise of another contractor who inquired as to why there was no inspection tag on the unit. This started the process of contacting ABWP in November to thoroughly complete the installation process by having the final inspection completed. The unit did fail inspection the first time as the air intake pipe was not routed to the exterior as per City of Calgary codes but ABWP did come and make the necessary remediations to meet code and it subsequently passed inspection this past month.
In summary, you will enjoy the genial personality of Jason and his crew, have work done competently but there may be some oversight over aspects such as pulling required permits for the contracted work.