The Duct Cleaning Specialists

I contacted the duct specialists on Sunday night via email explaining that I had a duct that was not performing. I can't get heating or Cooling in my bedroom. I am renovating and the ceiling is open so I was hoping to find a way to figure this out before closing the ceiling but their website stated that they were very busy until late July. Nevertheless, they did send me back an email notification that they would be there Monday
morning and sure enough they were there! They were polite and helpful and were able to locate the issue and give possible solutions, when several other people could not. They did not charge me for this visit, and I know it is a busy time for them. That is real customer service and
I will be using them for my duct cleaning at the end of the renovation :)

Excellent service by James and the crew, patiently explained the process which is totally different from my previous experience with other cleaners. I will definitely recommend to friends and family.

A truly amazing, brilliant, efficient, friendly and professional company you have Paul!... Thank you for accommodating my timings as i had to reschedule a few times but most importantly thank you for your efficiency and follow through after the service.
Mark came to conduct the duct cleaning service- he arrived on time and did an impeccable job. He was thorough, friendly and went the extra mile and showed me the before and after pictures of his service.
Lovely company, brilliant people..HIGHLY RECOMMEND THEM!

We hired the Duct Cleaning Specialists to come to our building, and clean and inspect the dryer vents for all 9 units. They discovered that some units had bathroom vents connected to the dryer vents, and recommended that we have those cleaned as well.

They arrived on time, and made a particular effort to not only clean the vents, but to correct any deficiencies in how the vents were installed. Some units had extra long venting zig-zagging across the floor!

They also provided us with photos showing the before and after. We were all shocked at how much lint build up was there, and so thankful to have had it professionally cleaned. We were also particularly appreciative not only of the cleaning job, but of their efforts to educate us about proper maintenance and how to mitigate fire hazards going forward.

We are looking forward to having them come back every year, so that we can continue to sleep soundly knowing that we have reduced a significant fire hazard in our building.

As one owner exclaimed:

This is really scary stuff. I can't thank you enough for arranging this. Paul and his partner were wonderful. My duct (correct term?) was sitting on the floor. He explained why it needed to be changed, and then did it for me. I must admit that until they came, I didn't give the dryer vents much thought, but having talked to them and seen the pictures, I'm even more grateful to you and my neighbours who were proactive, and helped us avoid what could have been a disaster. An added bonus is that my clothes dryer is much more efficient, so, not only is it safer, it is saving me time and money.

Paul was very professional and flexible to my needs throughout the project, including adapting the first scheduled visit when there were other workers in the house that prohibited the work from being done by rescheduling and not charging for the initial visit.

Paul and his team were helpful, informative and got the job done!
My dryer had stopped Drying, in fact it was making the clothes more wet. Once the appliance repair guy confirmed that my dryer was in good working order he inspected the ceiling dryer vent to discover a tremendous lint build up. Serious fire hazard! It required a professional company to clean out. Paul and team did such an amazing job, that the ducts actually look brand new. Highly recommend. I'm sending the before and after pictures to my
friends and family. it's something people overlook .
PS I took those pictures.

Following a nearly year long renovation process, with a variety of less than passionate trades people, it was so refreshing to have work completed by The Duct Cleansing Specialists. Mark and Michael were friendly, thorough and very conscientious professionals. Mark took time to explain the process in detail and answered all of my questions. Both Mark and Michael removed their shoes, used corner protectors in areas that the hose was resting, and moved through the house with extreme care. Highly recommend!!

Duct cleaning was done at my house today. I must say the job was done very professionally. We recently have done a major renovation at home and duct cleaning was a requirement. I would like to thank the two efficient technicians who did the job at my house today. The took photographs of the major vents on the walls prior to the cleaning and also after the cleaning was done. They explained the process of cleaning, and I am indeed a happy camper.

Due to small size of access points, the duct cleaning specialists were referred to us by another duct cleaning company.

Johnny and James came by in the indicated time slot (we were told between 9 and 10, they arrived at 9:30).
They spent time reviewing the process with us, and what to expect, and as they worked, they were very nice: informing us of what step we were on, answering all of our questions, and providing recommendations on how we can take care of our ducts.

Cleanliness: both individuals were careful to remove their shoes as they came in and out of the house (we didn't even have to ask!). As well, wiped up the entry way with a cloth when they were done with the project.

Highly recommend the duct cleaning specialists.

I have to say the customers positive reviews are spot on. I am so happy I hired this company to my duct cleaning. The staff (Mark and Michael) were both great and they answered all my questions. Very perfessional staff, neat, cleaned up at the end and made sure I was happy with their service, which I am. I want to that the owner as well. I was able to book an appointment with short notice. This is very rare, because this company is always in high demand and you could find yourself waiting longer than a week.