The Duct Cleaning Specialists

Duct Cleaning
Vaughan ON L4L 3R7
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HomeStars  >  Duct Cleaning in Newmarket  >  The Duct Cleaning Specialists  >  Duct cleaning on new build
James in East york
James in East york
6 reviews EAST YORK, ON
10/10

Duct cleaning on new build

I contacted Paul at the Duct Cleaning Specialists to have him clean out the ducts on my newly built house after reading some of the positive reviews his firm received on Homestars. Paul arrived early on a Saturday morning with his colleague Matt and he quickly started pulling off vent covers to get an idea of what work was required. Unfortunately, we discovered that most of the vent covers on my newly finished hardwood floors were stuck in place by floor stain and urethane and could not be easily lifted without damaging the floor. Paul informed me that the job would be pretty straightforward once the ducts could be accessed since what was in them was mostly large debris (sawdust, wood shavings). Despite the fact that it cost him an hour of his Saturday morning to come to my house, he did not charge me for the service call even though it wasn't his fault we couldn't get at the ducts. I was able to free my vent covers from the floors over the course of the next day or two and Paul kindly slotted me in for a cleaning ahead of my move-in date. He and Matt arrived punctually (again) and did a thorough job, including cleaning up after themselves as they went through the house. They were extremely professional and friendly, up front about what was and was not required and offered some helpful suggestions on how to better maintain my new HVAC system to boot. I was very happy with the job, the service and the price and was delighted with my first experience sourcing a trade through Homestars. Thanks Paul - excellent work!!

Approximate cost of services:
$100.00
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Company Response

James, it was a pleasure meeting you (twice lol) Congrats on your new house it looks amazing. Glad that you were able to get us access to all of the vents so we could have all the junk cleaned out. There really was not much dust or debris beyond the boots to clean out, so performing a duct cleaning (basic or full) didn't make any sense. You may want to have it done in a few years, but we will inspect it and see when the time comes. Thanks for the coffee and more so for taking the time to write a very detailed review on homestars for others to read about your experience with us. Looking forward to serving you for many years to come. All the best on the wonderful world of home ownership. Paul