II would recommend True Capital Improvements (TCI) to anyone looking to renovate their kitchen. I would recommend them based on the following three criteria: 1) quality of work, 2) customer service, and 3) value.
In terms of quality of work, my wife and I couldn't be happier with our kitchen. There were some structural changes done (2 walls removed, 2 walls erected) and everything from the crown moulding, to the back splash to the flooring - it all looks great.
In terms of customer service, TCI is best in class. I was blown away by how accessible they were and how responsive they were. My wife and I were digitally connected to TCI, and we never felt that TCI didn't have our best interests in mind. I never expected this level of service in the industry.
In terms of value, TCI gets a thumbs up. The scope of work on our bungalow kitchen was extensive and I really think we got a good bang for our buck. TCI was on budget and close to on time (Christmas timing put a small wrinkle in the plan).
Overall, TCI exceeded my expectations. Doing a great job, on budget and practically on time is all you can ask for. When it comes to renovating other parts of the house, I won't hesitate to go with TCI again.
- Approximate cost of services:
- $40,000.00