Ecoline Windows

We are very pleased with the product, price, and especially the service we received from Ecoline. From the beginning of the process with Alex (sales), to the finance/admin staff and installation crew - we have had nothing but excellent customer service. Everyone was professional, friendly, and very easy to work with.
We only replaced one window at this time but if we had to replace any other window or door, we would definitely work with Ecoline again.

I contacted EcoLine Windows in July as I had received a pamphlet in my mailbox and we were looking to have our basement windows replaced. Our basement windows were original to the home, leaking and full of condensation so we know it was time to upgrade. The employee who took my call was efficient, scheduled me in for a quote and even in the middle of a pandemic the local manager showed up and provided his assistance and knowledge to help me make a decision. We were told that our window installation wouldn’t be until October. However, we ended up having our windows installed on November 6th. EcoLine Windows communicated the week before, the day before and the morning of installation. They even offered to come out earlier than our set time. A gentlemen knocked on my door, introduced himself, was masked and completely professional. He explained what they would do for installation and they quickly got to work. It took them about two hours to install both windows and put the casing around the windows. The workers cleaned up their work area and outside our home, they didn’t leave anything behind. Our windows look fantastic snd we are so happy with the job completed by the installers! Thank you!

I had Ecoline do new windows for me two years ago & was pleased with the quality of the product and how clean & efficient the workers were when here so when I decided to install new outside doors this year I decided to go with the same company as I feel they are a reputable company. The installers were all very professional and friendly and work hard. Anyone in the company from the sales people to the installers have been easy to del with.

Bev. Regner

The guys came down did the work fast. They showed us the problem we had and we made a decision together with no issues. We walked around both inside and outside. Very courteous, gentlemen helping me with my broken ankle.

Very positive experience. The installers showed up when expected. They worked nonstop to install both a front and back door to completion. When they packed up at the end of the day, you'd never know they'd been here. They vacuumed, tidied, hauled away old material and left us to admire our new doors.

We just replaced all windows with them, I was little bit upset at beginning how long it took to made windows but when they finally come, guys were extremely professional. I would strongly recommend them.

Installation and service was great. Cleaned up after themselves. The only concern was it took over a month longer than anticipated and very little communication regarding delays.

Otherwise, would have no issue recommending this company.

Every part of the process with Ecoline Windows was exceptional. They're made in Canada but it does take some time for them to arrive if you need custom windows - so order early. The windows are exactly as promised and they kept us informed of the process every step of the way. Carlos was our first point of contact and he was fantastic. So much so that we referred him and Ecoline immediately to a number of family and friends. And Ali and his team were beyond professional with their install. We'll be ordering more windows shortly.

We just completed replacing all of our windows. We did it in 3 stages. Sergey was great and gave us quotes for all 3 stages. Every time the installers were prompt and efficient. They did a super job cleaning up when they were done. Polina was very efficient in following up to see that things were going as planned and completed properly. I recommend Ecoline to all those who see our windows and ask where they were purchased.

Our home looks great with our new Ecoline windows. We are very pleased with Ecoline staff, especially the installation crew lead by Nick, and the quality control/administrative person, Polina. The job took a day longer than had been anticipated, but that was due to the fact that there were several unanticipated issues related to the poor installation of the windows that they were replacing. Nick and his crew were very professional, as well as polite and friendly. I highly recommend this company, as the products, and especially the staff, are superb.