Ecoline Windows

Windows & Doors Installation & Service
Edmonton AB T5J 3S9
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Ms. Discontented
Ms. Discontented
0 reviews Calgary, AB
2/10

Windows replacement

I will update my review from 0 to 2 as after making many phone calls the holes in the walls were repaired better than expected. The stucco job leaves much to be desired. There are still minor issues and annoyances. I guess if you are not a perfectionist like me and are okay with a slapped together job, go with this company just to get the job done, but if you care about a more professional looking end product and don't like stains left all over your window frames, slanted patio doors or two toned stucco or sticky doors, you might be ok with this company.
This has been a terrible renovation nightmare. I purchased windows in April and I am still trying to get them properly installed and it's September. Appointments have been missed. The phone people are apathetic. I have holes in my walls, my screen door is 2 inches too short, the stucco color outside is two toned in color. The appointments are weeks apart. When the crews come they claim to not know what they are here to fix and when I try to explain I am told they don't speak English. My furniture had been pulled in the middle of my house for a month and I have gone without drapes waiting for this to be finished. I have no one to contact to get the job done right. One window only opens a few inches and I was told to just live with it. I have mud slapped on various places and just left there. I sincerely hope that the company will fix things I am tired of asking for it to be done correctly.

Approximate cost of services:
$10,000.00
4 of 4 people found this review helpful.
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Company Response

Hello there, Thank you very much for your feedback. Ecoline Windows never leaves it's customers and will address all of your outstanding concerns promptly.