Ecoline Windows

Windows & Doors Installation & Service
Edmonton AB T5J 3S9
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HomeStars  >  Heating & Air Conditioning in Edmonton  >  Ecoline Windows  >  Poor Customer service & install
Dan
Dan
1 review Winnipeg, MB
2/10

Poor Customer service & install

Very Poor Customer service, They Damaged a outside wall Light fixture they put it in the garbage tried to cover it up, did not apologize or take ownership of it, very poor & long Install, took 8hrs to do 4 windows, many cracks & gaps in the stucco ! Installers very little english so hard to communicate or discuss concerns. they may be reasonable in there estimates but not worth the headache they create !

Approximate cost of services:
$3,700.00
5 of 5 people found this review helpful.
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Company Response

Hello Dan, thank you for your feedback. First of all, we want to apologize for your experience with our company, this is not something that characterizes us. The cheque for the broken light fixture is already issued and mailed it to you. In regards to a stucco repair, our records show that the service call has been completed up to your satisfaction on August 13th. please give us a call at 204.817.1136 if this is not the case.