Ecoline Windows

Windows & Doors Installation & Service
Edmonton AB T5J 3S9
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Corey in Toronto
Corey in Toronto
2 reviews Edmonton, AB
2/10

Poor Customer Service

Unfortunately, I cannot recommend this company. The installers seem to do great work, but the office is so poorly organized it will cost you money and sanity. What was meant to take 2 days for installation took 8 because the wrong parts were ordered etc. Never an apology and never took responsibility including refusing to replace a casing that cracked after installation.

If you take a minute to properly decipher their posted reviews, you'll also realize most of them have been written by friends and not real clients.

Save yourself the trouble, find a different company with better customer service.

Approximate cost of services:
$9,000.00
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Company Response

Mr. Loranger was trying to remove interior casings from the inside of the house and damaged it in the process. This is not covered under a warranty and will not be possible to replace them free of charge. Ecoline Windows never denies a proper service that is covered under both product and labour warranty for period of 25 years. Ecoline Windows has more than a thousand positive reviews spread between various social media web sites and it is charming to realize that we have so many good friends willing to post for us.