Done Right Roofing Ltd

Skylight Installation & Repair
AB T2Z 0N3
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Reviews for Done Right Roofing Ltd

Average customer rating:
9.6 10 (393 reviews)

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Matthew. M. from Calgary
Matthew. M. from Calgary
1 review Calgary, AB
10/10

RE-ROOF

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Installation was perfect, great job!

We've had comments from all our neighbours about the speed of the project and the quality of the work. We've passed along your cards! If you had asked me to display a lawn sign for you, I would have.

The administration team has excellent communication and prompt service from the request for estimate to job completion. Darcy, Allen, and the office staff were awesome and answered all my questions and addressed my concerns.

Overall I'm extremely satisfied with Done Right Roofing and would highly recommend using them.

Approximate cost of services:
$11,000.00
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Company Response

Hi Matthew,

What a glowing review - the best compliment I can receive as an owner is when I hear someone recommend us! Very proud to have the staff members we have working here, everyone knows exactly what to do and they do an awesome job at it all, always nice to hear positive comments about them.

Thank you once again for your business and you have my word that we'll treat your neighbours homes with the same level of service and respect they deserve :).

Valeo Project's from Calgary
Valeo Project's from Calgary
1 review Calgary, AB
10/10

Reshingled Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have years as a construction industry professional, largely involved in fixing really bad work on peoples homes. I was literally blown away by Done Right Roofing as a tight & consistant, well run organization. The project manager on site made sure I was aware of everything going on. I found the ongoing communication so refreshing. I could go about the rest of my day and not worry about this jobsite from any point of view as the crew were professional experienced and well supervised. The Done Right roofing estimator was first rate & the office staff were all excellent to deal with. Quick to respond and knowledgable. I was extremly satisfied with Done Right Roofing & would absolutely recommend them!
I Galvin c/o Velao Projects LTD. Calgary Alberta

Approximate cost of services:
$19,000.00
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Sarah Andre from Calgary
Sarah Andre from Calgary
4 reviews Calgary, AB
9/10

Reshingled Roof

We received our quoted very quickly, the information package presented with our quote is very detailed and well put together. The work was scheduled quickly and our questions were answered promptly. We have an old house with ship lap and were told by other companies that it would have to be replaced, Done Right said that it may be in good enough condition to shingle over, it was not. They resheeted and finished the work quickly. We were a little disappointed with the clean up, we have a little guy and we have already found a few nails on the ground a few cigarrette butts. Other than that they were quick, friendly, professional and on time.

Approximate cost of services:
$5,400.00
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Company Response

Hello Ms. Andre,

Glad to hear you found our sales package to be detailed and well put together, we've spent a good deal of time getting it all organized to what its become today. Ship lap roof's can often be tough to tell if it needs replacement or not until it's all torn of and exposed to look it as an entire surface A company motto we have internally is, "honest is the best policy" and if we feel there's a chance something doesn't need replacing and can save the homeowner that money, we wont replace something that doesn't need it just to make a few extra dollars of you. Once everything was torn was and we could see it did in fact need it, of course then we did need to do the replacement to get the job was done correctly for you.

I'm sorry to hear about your clean up experience & would like to offer to send someone back out there to do another 'once over' for you. Minus a few hiccups, sounds like you had a good experience with us & I'm more then happy to get someone back out there to cleanup whatever was missed for you.

Thanks for your business, give us a call if you had any further questions or concerns.

Kay. C from Calgary
Kay. C from Calgary
1 review Calgary, AB
8/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The administration at Done Right, had always let me know in advance what was happening and questions were promptly answered. The Estimator was on time for my scheduled appointment. During the actual shingles replacement, there was some confusion over ridge cap vents, but was resolved and satisfactorily explained to me.

The installation crew forgot to install full ice and water over the garage, This was discovered when I arrived at site on the morning of the 2nd day. The mistake was promptly corrected.

Overall, I am very satisfied with Done Right Roofing.

Approximate cost of services:
$11,000.00
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Company Response

Hi Kay,

I'm proud to say we have one of the strongest admin teams in the city, all the girls in the office are fantastic at their jobs! Happy to hear that you benefited from their customer service skills. Mistake's do happen from time to time, I feel its how they're corrected that really matters & it sounds to me they corrected it for you right away. I apologize it happened in the first place regardless. Thanks for your business & don't ever hesitate to call if you needed anything else.

Brenda.M.  from Calgary
Brenda.M. from Calgary
1 review Calgary, AB
10/10

Roof Shingles Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Done Right Roofing replaced my home shingles in 2009 & did a great job, which is why I called them back when my garage needed new shingles. Same great service, I am happy with the experience.

The installation crew was large & the job was done in 3 hours. The project manager did not speak to me, but I did speak with other members of the crew. The office staff were courteous and professional & the sales rep was friendly and accommodating.

I would highly recommend using Done Right Roofing!

Approximate cost of services:
$2,350.00
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Company Response

Hi Brenda,

It's been our pleasure to work with you over the past few years with your home renovations! Sorry to hear that the project manager didn't get the chance to chat with you while on site, however glad to hear you received the same great service. Thank you once again for your business.

G. Cole from Calgary
G. Cole from Calgary
1 review Calgary, AB
10/10

Roof Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Done Right Roofing recently just replaced my roof. It was very good all around & I was extremely satisfied with their service and would absolutely recommend them to my family and friends. My roof was Done Right & on time!

Approximate cost of services:
$13,000.00
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Company Response

Hi Mr. Cole,

So glad to hear you had a positive experience with us. We'll be sure to treat your family & friend's roof's with the same level of respect given to yours and get the job, "Done Right" ;). Don't hesitate to call if anything came up, we'd be happy to help out.

E Scott  from Calgary
E Scott from Calgary
1 review Calgary, AB
10/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you for an excellent experience from start to finish. It was a pleasure meeting Darcy & Amanda. Thanks for all the organized emails and paperwork, I really appreciated the call the day before and for ensuring to take care of my outstanding concerns. I cant believe it was all done in 1 day! I'm very greatful, and will certainly recommend you to anyone looking to replace their roof. Thank you Again, Elizibeth S

Approximate cost of services:
$8,000.00
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Company Response

Hi There,

Thanks for the great comments & most importantly thank you once again for your business! It was our pleasure to be able to work with you in the replacement of your roof. Don't hesitate to call if you ever needed anything in the future.

Mr. C from Calgary
Mr. C from Calgary
9 reviews , AB
10/10

Complete roof replacement due to hail damage.

Great Service!
Our roof was damaged from last Augusts hail storm and needed to be replaced. Allen and his crew did a fantastic job and it looks great. However it was brought to our attention about a month later by the eavestrough installer that a small area of the roof was incomplete. I contacted Done Right and they had a someone there the next day to fix the problem. All communications were done in a very polite and courteous manner. Great job Done Right!

Approximate cost of services:
$0.00
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Company Response

Hi Chris,

Thank you for posting your experience with Done Right. Again, we do apologize for the slip up with the missed area. Glad to hear you felt satisfied with our communications and prompt action taking care of it for you! If/when something goes astray, we aim to respond within 24 hours to correct the situation for the homeowner. Hope your enjoying the look of your new roof & thanks again for your business!

Craig from Calgary
Craig from Calgary
2 reviews Calgary, AB
10/10

Re-Roof & New Skylight

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My wife and I were very happy with the work that was done. The new roof and the new skylight look fantastic! The team was able to get it all installed very quickly, even in weather that was pretty bad. I am extremely satisfied with Done Right Roofing and would absolutely recommend them to friends & family.

Approximate cost of services:
$12,000.00
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Company Response

Hi Craig,

Thanks so much for taking the time to write us your feedback. Happy to hear you had such a positive experience with Done Right. Don't hesitate to call if you needed anything else & enjoy your new roof & skylight!

Gloria. P. from Calgary
Gloria. P. from Calgary
1 review Calgary, AB
10/10

Duplex Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I wanted to thank Done Right Roofing for their efficent and quick work of installing my new roof. I was impressed with their saftey strategies while on the roof and the great cleanup, after the job was done. Thanks agian Done Right!

Sincerly,
Gloria. P.

Approximate cost of services:
$3,000.00
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Company Response

Hi Gloria,

Thank for taking the time to post your review, we truly appreciate it. Safety is something that DRR takes very seriously and we're glad to hear you were impressed with our procedures! Once again, thank you for your business you were a pleasure to work with & hope you enjoy that new roof for years to come!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Done Right Roofing Ltd

As a homeowner who needs a new roof, you’re looking for a roofing company that will give you a great experience. You know: an honest, accurate quote so you know exactly what to expect, answers to your questions, and a quality installation with an industry- leading warranty.

WELCOME TO DONE RIGHT ROOFING!
We specialize in serving homeowners needing residential asphalt or rubber reroofing. But our real business is making your life easier by solving your problems with the same passion and caring attitude with which we’d serve our best friends. At every stage of your job, from first contact to final cleanup, our goal is to please you.

Your Done Right Roofing experience includes:
• Trained, skilled company employees installing your roof (we never use roofing subcontractors)
• Replacing all roof flashing to avoid future leaks
• A comprehensive quote with specifications and prices for all components of your roof system: roof deck, ventilation, eave protection, flashing, underlayment, and shingles
• Final inspection of your completed roof by a senior roofing technician
• A 15-year workmanship warranty, fully transferable, and a $1,000 quality assurance rebate.

OUR ETHICAL REVIEW POLICY
Online reviews are becoming a major decision-making factor for homeowners choosing a contractor. Unfortunately, there are many instances of companies misleading consumers by scripting and paying for ratings and reviews. Some review sites may not have policies and procedures in place to prevent this.

Make sure the contractor you choose has an ethical policy regarding gathering and posting online reviews. Misleading consumers is not OK. It's unethical and it's illegal.

Our review policy is as follows:
1. DRR does not post reviews on behalf of customers. All our reviews are authentic, written by customers, in their own words.
2. DRR does not script reviews or suggest what our customers should say in reviews, either directly or indirectly.
3. DRR does not offer financial compensation for reviews or ratings, such as taking the GST off the price, or do anything that could be considered a financial incentive to get a rating or a review.
4. As a token of appreciation, DRR may give a modest gift card to customers who have already posted a review in their own words, with their own rating, of their own volition.

CATEGORIES
Skylight Installation & Repair and Roofing
SERVICES
Residential Roofing - Asphalt Shingles Residential Roofing - Rubber Roofing Eavestroughs, Soffit & Fascia Siding Cladding
BRANDS
Malarkey Owens Corning BP
SPECIALITIES
Unlike other Calgary roofing companies, our specialty is working directly with homeowners, not with insurance companies or builders. In addition, we focus on installing asphalt or rubber shingles for residential products. It's all we do!
WEBSITE
https://www.calgaryroofingdoneright.com
YEAR ESTABLISHED
2003
PAYMENT METHOD
Cheque, Cash, MasterCard, Visa, E-Transfer
LICENSES
City of Calgary, Alberta Prepaid Contractor
MEMBERSHIPS
BBB,Canadian Home Builders Association, Alberta Allied Roofing Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Workmanship Warranty, fully transferable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.